Shuttle Driver
About Our Property
Welcome to the The Belgrove, a distinguished new 4-Diamond resort property in the Pyramid Global Hospitality portfolio. Located in the heart of West Palm Beach, our resort features 150 elegantly designed rooms and villas, multiple exquisite restaurants, a world-class spa, and a stunning golf course. This isn't just a place to work; it's a dynamic and rewarding experience. At The Belgrove, we pride ourselves on providing exceptional service and creating memorable experiences for our guests. As a member of our team, you'll have the opportunity to work in a supportive and inspiring environment, surrounded by the beauty and energy of West Palm Beach. We offer positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more. Joining our team means joining a close-knit community that values teamwork, professionalism, and a passion for delivering outstanding service. We provide comprehensive training programs to ensure our employees have the skills and knowledge to excel. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities at The Belgrove. Take the first step towards a rewarding career by applying today! #PGH-BGR
What You Will Have An Opportunity To Do
We are looking for a highly motivated individuals to join our Guest Services team as a hotel Shuttle Driver. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay. In offering a warm welcome to our hotel/resort, the Shuttle Driver assists guests by providing them transportation as requested in the local area. They will serve as source of knowledge for the guest for everything about the hotel, its amenities, and the local area. If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to "WOW" people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.
Your Role
- Help guests discover their "Wanderlust" experience
- Provide exceptional customer service by being engaging and taking sincere interest
- Interacts with all guests. The Shuttle Driver will welcome all guests to his vehicle, opening doors as needed and assisting with any bags.
- You will be knowledgeable of the local area and the traffic patterns and directions to commonly visited attractions/restaurants
- You will offer up recommendations of other areas of interest
- You will maintain the cleanliness and operation of the shuttle, reporting any problems that need attention to the manager
- You will assist guests in securing other forms of transportation as needed
- You will be working together with other attendants to ensure each guest has a personalized experience and will "dive" to open the door for all guests.
- Assist lobby attendant in keeping entrance area clean and organized
- "Be the difference" with all guest and employees and do more than just "the norm".
What are we looking for?
- At least one year in a customer service role with high guest interaction
- Hospitality industry experience is a plus.
- Valid Drivers License with no infractions
- Ability to solve problems when they arise.
- Ability to work in a team environment is a must.
- Pleasant and helpful personality.
- Must be able to work a full shift standing and running to retrieve cars
- A strong desire to make an impact on other people
- An outgoing and engaging personality
- Excellent verbal communication skills
- Ability to work in a fast-paced setting
- Must be available to work various shifts including weekends and holidays