Shuttle Driver

About the role

IS THIS YOU? You're a safe, courteous driver who treats every passenger like a valued guest -- you're punctual, reliable, and understand that a shuttle ride is often the first or last impression a service guest takes away from their visit. You're looking for a consistent, community-facing role at a well-run dealership where your reliability and professionalism are recognized and your day has a clear, purposeful structure.

Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time. Swickard Toyota in Edmonds serves a loyal Snohomish County community where the service department's guest experience extends well beyond the drive. The Shuttle Driver is a critical part of that experience -- transporting service guests to and from their homes, offices, and appointments while their vehicle is being serviced. Every interaction in the shuttle is a Swickard hospitality touchpoint, and the driver who handles it with genuine warmth and professionalism represents the store's standard as directly as any advisor on the drive.

A well-run Snohomish County Toyota store where the shuttle driver is a genuine and respected part of the guest experience team -- your reliability and warmth matter here. Swickard is one of the fastest-growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industry. Our HEART values -- Honor, Engage, Anticipate, Respond, Thank -- apply to every guest interaction, including every shuttle ride.

Responsibilities

• Transport service guests safely and courteously to and from their homes, workplaces, or other designated locations while their vehicle is in for service
• Maintain a welcoming, professional demeanor with every guest throughout every trip
• Coordinate pickup and drop-off logistics with the service team to minimize guest wait times
• Keep the shuttle vehicle clean, fueled, and guest-ready at all times
• Assist guests with any accessibility needs when getting in or out of the vehicle
• Communicate any scheduling delays or concerns promptly to service team coordination

Requirements

• Valid driver's license with a clean driving record -- required
• Warm, professional guest communication -- every ride is a guest experience and is treated as one
• Reliable and punctual -- the service team and guests depend on the shuttle running on schedule
• Familiarity with the Edmonds and broader Snohomish County area preferred
• Prior driving, transportation, or customer-facing experience a plus

Benefits

• Medical, dental, and vision insurance
• Life insurance and supplemental coverage options
• Paid time off and paid holidays
• Employee vehicle purchase and service discounts

Pay

$20 - $22/hr