Shuttle Driver
SMI Hotel Group · Richmond, VA · 1 mo ago
ManagementPart-time
A Hotel Shuttle Driver is responsible for safely transporting hotel guests to and from designated locations, providing comfortable and efficient transportation while ensuring guest safety and satisfaction.
Key Responsibilities
- Safely operate the hotel's shuttle vehicle, following all traffic rules and regulations.
- Conduct pre‑trip and post‑trip inspections to ensure the vehicle is in good working condition.
- Maintain cleanliness and appearance of the shuttle both inside and out.
- Greet guests in a friendly and professional manner, providing assistance with luggage and boarding.
- Provide information about the local area, tourist attractions, and hotel amenities.
- Assist guests with disabilities or special needs, ensuring their comfort and safety.
- Ensure passenger safety by obeying all safety and traffic regulations.
- Respond calmly and effectively in emergency situations, such as accidents or medical incidents.
- Maintain a clean driving record and promptly report any accidents or incidents to hotel management.
Qualifications
- Valid driver's license with a clean driving record.
- Knowledge of local roads and attractions.
- Strong customer service skills.
- Excellent communication and interpersonal skills.
- Ability to remain calm and focused in stressful situations.
Physical Requirements
- Ability to lift and carry luggage and assist guests with limited mobility.
- Stamina to sit for extended periods and drive safely.
Benefits
- Health, dental, and vision insurance (full‑time employees)
- Paid Time Off (full‑time and part‑time employees)
- 401(k) plan with company match (full‑time and part‑time employees)
- Hotel discounts (full‑time and part‑time employees)
- Paid holidays (full‑time employees)
- Early access to earned wages