Showroom Sales Consultant
For over 40 years, Waterworks has elevated the bath and kitchen experience with exquisite fittings, fixtures, and hardware. We strive to participate in exceptional design moments through our products and how our brand shows up in the world.
About the role
As a Sales Consultant, you’ll take ownership of your book of business, ensuring profitability and growth. In this role, you’ll act as a trusted advisor to clients (architects, designers, and contractors), recommending tailored solutions with exceptional professionalism, service, and integrity. You will build strong, collaborative relationships that generate sales and foster brand loyalty. As a brand ambassador, you’ll embody our values, embrace an entrepreneurial spirit, and execute fearless sales strategies. This role is ideal for someone passionate about achieving sales goals and motivated by building lasting client relationships.
The schedule for this position is Tuesday–Saturday at the Greenwich showroom.
Responsibilities
- Market Waterworks brand and products to your assigned client list and leads provided by the company (all marketing is to the trade).
- Meet or exceed assigned marketing, quote, order, and sales goals.
- Cultivate and expand relationships with clients by deeply understanding their needs and presenting compelling solutions.
- Actively pursue new clients through social media, networking, territory outreach, and leveraging existing contacts.
- Develop and execute a marketing plan that generates leads, project quotes, and sales.
- Meet with clients in their offices, virtually, or in-showroom to confidently pitch Waterworks products and secure orders.
- Manage all phases of client projects: initial meetings, product specification and selection, providing quotes and pricing, following up to close sales, and taking payment.
- Provide monthly/weekly updates to your manager on pipeline and project status, marketing activities using CRM.
- Deliver a superior client experience to enhance long-term relationships, brand loyalty, and market share.
- Actively participate in industry and showroom events (e.g., networking events, CEU presentations, lunch and learns).
- Handle other projects and activities as needed to drive sales and grow market share.
Requirements
- 3+ years of outside/inside sales and/or business development experience in the high-end, luxury brand environment.
- Proven track record of consistently meeting or exceeding sales and marketing quotas and goals.
- Success with developing new business.
- Exceptional communication skills, both verbal and written.
- Digitally savvy with strong ability to listen and translate client needs into sales.
- Strong persuasion, negotiation skills, and the ability to influence others; close sales transactions/deals.
- Self-motivated with the ability to manage multiple tasks and projects simultaneously.
- Proficient in Microsoft Office Suite, CRM, and other sales tracking tools.
- Plumbing and/or tile industry experience preferred.
- Ability to market outside of the showroom up to 50% of the week.
- Ability to lift and mobilize small to medium items up to 25 lbs. using appropriate equipment and techniques.
- Ability to maneuver effectively around showroom floor, stock room, and office, including periods of standing, twisting, stooping, kneeling, squatting, bending, and climbing.
- Licensed to drive preferred; ability to travel locally or out of state.
Benefits
- Competitive salaries and bonus potential.
- Comprehensive benefits package including medical, dental, and vision.
- 401k retirement savings plan.
- Generous PTO program (vacation, personal, and sick time).
- Summer half days and a volunteer day.
- At least 8 federal holidays plus a floating holiday.
Pay
$60,000 – $64,000 a year (base salary plus a generous commission plan). Final offer amounts are determined by multiple factors including candidate experience and expertise.
Schedule
Tuesday–Saturday at the Greenwich showroom.