Showroom Sales Consultant
Northeastern Supply · Harrisonburg, VA · 1 wk ago
Art & Creative$18–$25/hrFull-time
Full-time position reporting to the Showroom Manager. Hourly pay range: $18.00 – $25.00.
About the role
The Showroom Sales Consultant increases sales, market share, company profitability, and customer satisfaction by working with the public, suppliers, contractors, and their clients to select plumbing fixtures and related products for kitchens, baths, and recreational areas. This role blends consultative sales expertise with hands-on project coordination to guide customers from product selection through delivery.
Responsibilities
- Sales & Product Consultation
- Provide expert product selection assistance, expediting orders from vendors and conducting customer visits as needed
- Work with customers, contractors, builders, and vendors in planning and product selection
- Read blueprints to ensure compatibility between the product ordered and customer desires and needs
- Use strong consultative sales, negotiation, and interpersonal skills, along with attention to detail and diligent follow-up, to close the sale
- Order & Delivery Coordination
- Coordinate the ordering, receiving, and delivery of products in a timely manner
- Schedule deliveries and track customer returns
- Process and track orders while maintaining excellent communication with all contacts
- Visit job sites as needed to measure or provide client services
- Relationship Building & Marketing Support
- Develop long-term relationships with builders and contractors
- Work with local outside salespeople to assist in following up on any issues
- Assist the Manager with marketing campaigns and special projects such as trade shows and display changes
- Maintain accurate and organized customer files
- Standards & Accountability
- Assist in scheduled physical inventory counts
- Follow all company policies and procedures
- Adhere to the rules and regulations set forth in the Employee Handbook
- Other duties as assigned
Requirements
- Minimum 2–3 years' work experience as a Design Specialist
- Strong customer service and/or problem-solving skills
- Results-oriented with a willingness to be accountable for outcomes
- Good written and oral communication skills
- Ability to organize and manage multiple priorities
- Available to work weekday or weekend overtime as required
Benefits
Eligible to enroll on the 1st of the month following 45 days of employment:
- Medical, Dental & Vision
- Short & Long-Term Disability
- Life Insurance
- Flexible Spending Account (FSA)
- Telehealth
- Gym Reimbursement
- 401(k) with Company Match
- Free Surgery & Imaging Program*
- Free Medications*
- Delta Perks — Local Discounts
- Discount Hub
- Coverage available for families
*Free Surgery & Imaging and Free Medications programs are subject to eligibility and program terms.
Pay
$18.00 – $25.00 per hour.