Showroom Sales Consultant

About the role

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other.

Responsibilities

• Work with customers, including builders, designers, and homeowners, to sell a wide range of products, which include appliances, high end fixtures, lighting, etc.
• Respond to inquiries with accurate pricing, inventory and delivery information
• Greet guests upon arriving in our retail showroom, learn their motivation for their visit and develop a lasting customer relationship
• Prepare job quotations and submittals
• Aid customers, both by appointment and walk-ins, while utilizing suggestive sales techniques and handling complaints timely and accurately
• Continually improve sales skills and product knowledge to promote a professional image in the field

Qualifications

• 1+ year of experience in plumbing, appliances, and/or lighting products preferred
• 1-3 years of sales experience required
• 1–3 years of customer-facing customer service experience strongly preferred
• Problem solving, leadership, listening and interpersonal skills
• Organizational and time management skills
• Excellent verbal and written skills

Skills

• The ability to deal with a vast array of customers with varying levels of product knowledge
• Understand the basics of design and interior decorating is a plus
• Able to engage in a consultative sales approach to recommend solutions for the varying needs of the customer

Pay

The estimated total compensation range is $60,000 to $90,000 annually.

Schedule

Monday through Thursday from 8:00 am to 4:30 pm and Fridays from 8:00 am to 4:00 pm.