Showroom Manager - Tysons Corner Center

Responsibilities

• Supports a team of Personal Jewelers to deliver a high level of customer care and foster a consultative sales environment
• Demonstrate excellent knowledge of Blue Nile products, practices, consultative selling techniques, policies and procedures and continues to find ways to improve team performance
• Create a climate of service while managing costs and meeting company goals and metrics
• Communicate accurate information and set clear expectations for customers, ensuring an on-brand Blue Nile experience
• Recruit, hire, train, and schedule team of Personal Jewelers to meet business needs
• Exhibit strong attention to detail and high integrity in interactions with customers and staff
• Partner with regional management to report meaningful information about business trends
• Able to work flexible work hours, including weekends and holidays
• Attend off-site meetings with overnight travel required

Requirements

• 5+ years' sales experience
• 3+ years' customer service supervisory/management experience in a sales environment
• Ability to mentor, train and coach employees to successfully deliver the best customer services results
• Excellent listening, written and verbal communication skills
• High degree of professionalism, integrity, and objectivity; ability to handle confidential matters with discretion
• Passionate customer service focus
• Strong computer, typing/keyboarding and data entry skills; aptitude to effectively and efficiently navigate through all computer systems
• Strong Analytical skills
• Detail oriented with ability to follow-through on projects, meet deadlines and handle multiple tasks simultaneously

Benefits

The salary range for this role is $85,000 - 105,000. Final pay rate shall be determined and is based on experience and qualifications. Base pay offered may vary depending on geographic region, internal equity, job - related knowledge, skills & experience, among other factors. Regular positions are eligible for discretionary bonus.

Blue Nile offers medical, vision, dental coverage and 401(k) employer match amongst other benefits for eligible positions.

At this time, Blue Nile will not sponsor a new applicant for employment authorization for this position.

Additional Information:

• Blue Nile is an equal opportunity employer committed to diversity and inclusion in the workplace.
• All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status or any other basis prohibited under applicable federal, state or local law.
• Blue Nile (R2NET Inc) will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.