Showroom Experience Assistant (Part Time)
About the role
The Showroom Experience Assistant at Brilliant Earth plays a key role in creating an elevated, seamless experience for every guest who visits our showroom. This role is ideal for someone who thrives in a hospitality-focused environment, is detail-oriented, and takes pride in maintaining a polished, organized, and welcoming space.
Responsibilities
- Absorb and serve beverages, clear and clean dishes and glasses.
- Greet, check-in, and assist customers with warmth, enthusiasm, and professionalism, creating a memorable and welcoming environment.
- Match walk-in clients with available sales representatives or schedule return visits.
- Support showroom events and special appointments, including set up and clean up.
- Enforce showroom policies to ensure a safe and pleasant experience for all guests and security of goods.
- Maintain luxury showroom appearance, cleanliness, and organization, including cleaning display cases and restocking supplies and tools.
- Manage ordering and inventory of supplies and tools for showroom presentation standards and hospitality processes.
- Execute new product merchandising guidelines and assist with back-of-house tasks to support daily showroom operations.
Requirements
This role is in-person based out of our San Antonio, TX Showroom. The targeted budget for this position is $18 per hour. This compensation budget range may be adjusted at any time at the discretion of the company.
Qualifications
- A passion for the customer, going above and beyond to provide the best possible experience.
- A drive to exceed goals, with a keen eye for detail in a fast-moving work environment.
- Clear and concise communication skills.
- Master of collaboration, working well with a diverse team.
Skills
- Customer service skills
- Attention to detail
- Communication skills
- Teamwork
Benefits
At Brilliant Earth, we offer a competitive compensation, a robust benefits package, and an environment that fosters growth. Some of our perks include:
- Career Growth
- Employee Discounts
- Sales Incentive Programs
- Mental Wellness Perks
- Volunteer Opportunities
- 401k match
- Paid parental leave
- Pre-Tax Commuter Benefits
Pay
$18 per hour. This compensation budget range may be adjusted at any time at the discretion of the company.
Schedule
In-person based out of our San Antonio, TX Showroom. The role requires a part-time schedule that includes weekend days.