Showroom Customer Service Representative

Schedule

Monday through Friday from 8:00 am to 5:00 pm

Responsibilities

• Assist customers on the showroom floor
• Strive to increase knowledge of entire product offering
• Support efforts of Outside Sales Associates
• Work hand-in-hand with Showroom Sales consultants by performing the administrative functions that ensure our customer's needs are being met
• Support the Showroom Sales team by ensuring the delivery of personalized customer service through timely quotations and accurate order processing
• Updating customer contracts, coordinate deliveries with the warehouse, and answer sales calls for general information

Requirements

• 1-3 years of prior customer service experience preferred
• Knowledge of plumbing fixtures, lighting, and appliance as a plus
• Results oriented, able to meet goals, build relationships, and enjoy a team environment
• Excellent communication for phone/in-person sales, time management and organizational skills
• Ambition to succeed and self-motivated
• General digital literacy
• Ability to multi-task
• Passion for customer service
• Ability to learn quickly

Pay

This is an uncapped commission eligible role. The estimated total compensation range is $40,000 - $50,000 annually.

Benefits

• Health, dental, and vision insurance
• Paid time off
• Life insurance
• 401(k) with a company match
• Mental health coverage
• Gender affirming and family building benefits
• Paid parental leave
• Associate discounts
• Community involvement opportunities