Showroom Customer Service Representative

Responsibilities

• Aid customers on the showroom floor
• Strive to increase knowledge of the entire product offering
• Support efforts of Outside Sales Associates
• Perform administrative functions to ensure customer needs are met
• Support the Showroom Sales team by providing personalized customer service
• Ensure timely quotations and accurate order processing
• Update customer contracts, coordinate deliveries with the warehouse, and answer sales calls for general information

Requirements

• 1-4 years of prior customer service experience preferred
• Knowledge of plumbing fixtures, lighting, and appliances preferred
• Prior sales force knowledge a plus
• Results oriented, able to meet goals, build relationships, and enjoy a team environment
• Ambition to succeed and self-motivated
• General digital literacy
• Multi-tasking ability
• Passion for customer service
• Ability to learn quickly

Benefits

The estimated total compensation range is $45,000 - $55,000 + annually. Benefits include health, dental, vision, paid time off, life insurance, and a 401(k) with a company match. Additional enhancements include mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities, and more!