Showroom Consultant

Showroom Consultant Overview

The Showroom Consultant at Trindco Premium Countertops is a key position in our retail business. This role involves guiding customers through the countertop selection and purchasing process, maximizing profitability, and facilitating slab viewing appointments.

Responsibilities

• Greet walk-in customers and manage scheduled showroom appointments
• Guide customers through material selections
• Generate quotes using Moraware and Google Sheets
• Follow up on outstanding quotes and close sales to meet monthly $T and volume targets
• Conduct yard tours and slab viewing appointments
• Facilitate slab views for Home Depot and Lowe's customers
• Ensure all customer selections, signed contracts, and deposits are accurately recorded
• Provide a clean, detailed handoff to the Project Management team for scheduling jobs

Requirements

• 1–3+ years of retail sales or design experience, preferably in countertops, kitchen & bath, flooring, or home remodeling
• Strong interpersonal and consultative selling skills
• Highly organized and capable of managing multiple active quotes
• Comfortable learning and utilizing quoting software - Moraware and Google Sheets for pricing calculations
• Adaptable and willing to learn Trindco’s Synchronous Flow methodology