Showroom & Client Coordinator Part Time or Full Time

What You’ll Do

• Answer incoming calls with enthusiasm and professionalism
• Inquire about customer needs and guide them through our product offerings, brochures, website, and showroom
• Schedule design appointments, coordinate with designers, and manage lead tracking
• Affiliate in preparing and mailing appointment letters, brochures, and other customer communications
• Support the team by confirming installations, following up with customers, and maintaining organized job and lead folders
• Facilitate showroom greetings, provide product information, and offer beverages to create a welcoming environment
• Communicate effectively with team members, designers, and production regarding appointments and installation schedules
• Track and update weekly sales, lead status, and appointment books, ensuring accurate reporting

Required Skills

• Excellent verbal and written communication skills, with a professional and welcoming style
• Strong organizational and multitasking abilities
• Ability to handle multiple priorities with accuracy and attention to detail
• Proficiency in managing schedules and lead tracking tools
• Professional appearance and demeanor, with a motivated attitude

Preferred Education And Experience

• High school diploma or equivalent required
• Previous experience in customer service, administrative support, or related fields is preferred
• Familiarity with CRM systems or lead management software
• Prior experience working onsite in a professional customer-facing environment is a plus