Showplace Stadium 16 - Full-Time Assistant Manager
Regal · Crystal Lake, IL · 1 wk ago
OTHR$21/hrFull-time
About the Role
The Full Time Assistant Manager is an hourly employee responsible for the operation and supervision of a theatre and its employees, acting as a representative of Regal in alignment with the company's mission statement and policies.
Responsibilities
- Uphold and administer all theatre policies.
- Train, develop, coach, and supervise non-management employees.
- Perform all staff positions as required.
- Operate all projection and audio-visual equipment, including film handling (threading, building-up, tearing down) and maintenance.
- Maintain working knowledge of all systems within the facility, including booth and projection technology, maintenance, programming, and TMS operation.
- Ensure required alcohol certification and training are current where applicable.
- Monitor risk management, including employee and patron safety, loss prevention, emergency situations, and accident reporting.
- Ensure guest satisfaction.
- Count, deposit, and reconcile all receipts taken during a business day (cash, credit cards, coupons, gift cards, checks, etc.).
- Comply with dress code policies.
- Complete or be in the process of completing the management certification program.
- Review and understand the ROM (Regal Operations Manual).
- Participate in interviewing, hiring, scheduling, coaching, counseling, and terminating employees (with oversight from the General Manager or senior management).
- Administer all applicable HR paperwork and uphold company policies.
- Control costs, including direct operating expenses, purchasing and ordering concession/café stock, and managing inventory and auditing processes.
- Supervise theatre maintenance, including minor repairs and coordinating qualified personnel for larger maintenance concerns.
- Manage marketing and promotions of feature film engagements, schedule movie show times, and ensure timely delivery of show times to proper channels.
- Read and understand training materials on subjects such as sexual harassment and discrimination.
- Perform additional duties as assigned by the General Manager or other senior managers.
Requirements
- At least three months of supervisory experience, or 6 months of theatre experience with completion of the Cast Certification Program, or a combination thereof (subject to VP approval).
- If assigned duties include selling/serving alcohol, must be of legal age and complete any legally required state or local training, including Regal’s Responsible Beverage Server training.
- Good public speaking skills and effective communication in both oral and written form.
- Ability to perform calculations with speed and accuracy.
- Strong reasoning ability to identify problems, gather data, evaluate information, and recommend solutions.
- Proven experience with PC platforms and basic office programs (e.g., email, word processing, spreadsheets).
- Ability to operate copiers and other office equipment, manage filing systems, and maintain attention to detail.
- Dexterity in using tools and performing mechanical tasks as necessary.
Skills
- Effectively interface with customers, the public, and co-workers while exhibiting sensitivity to others' feelings.
- Establish goals, budget time, and set priorities to achieve objectives.
- Work under pressure and/or opposition with minimal supervision.
Supervisory Responsibilities
Directly supervises an unspecified number of employees, including training, coaching, planning, assigning work, appraising performance, resolving problems, and disciplining employees (under the direction of the General Manager or senior manager). May also participate in interviewing and hiring.
Physical Demands
- Frequently required to stand, walk, sit, use hands, reach with hands and arms, and talk or hear.
- Occasionally required to climb or balance, stoop, kneel, crouch, or crawl.
- Regularly required to lift up to 60 lbs.
- Vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
Pay
$21.00/hour.
Benefits
- Free movie passes and discounted concessions at any Regal location.
- Eligibility to participate in the 401(k) retirement plan with company match after reaching age 21 and completing six months of service.