Short Term Disability Appeals Specialist

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We need to parse the job posting. Key info: - Alternate Locations: Charlotte, NC; Omaha, NE; Work from Home Work Arrangement: Remote: Work at home employee residing outside of a commutable distance to an office location. Relocation assistance: is not available. - Requisition #: 76659 (metadata, not heading) - The Role at a Glance: description. - What You'll Be Doing: list of duties. - What We’re Looking For: Must-have and Nice-to-have. - Application Deadline: posted through Friday, October 9th, 2026. - What’s it like to work here? (company culture) maybe not needed. - What’s in it for you: list of benefits. - Pay range: $59,250 - $94,800 with anticipated pay for new hires between min and midpoint. - About The Company: description. We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Also remove "Application Deadline"? That's maybe considered metadata but could be included as a short paragraph? The instruction: "Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it." So we can include a short

for location, work arrangement, relocation assistance, maybe requisition # and deadline? But we should drop minor metadata? It says fold minor metadata into a short

or drop it. So we could include a short paragraph with location and work arrangement. We must not repeat the job title as a heading. We need sections: About the role (maybe from "The Role at a Glance"): we can put that under

About the role

with paragraph. Responsibilities: from "What You'll Be Doing": list of duties. Requirements: maybe combine Must-have and Nice-to-have? Could have Requirements (must-have) and Qualifications (nice-to-have) or Skills. But we need to decide. We have "What We’re Looking For" with Must-have and Nice-to-have. Could map Must-have to Requirements, Nice-to-have to Skills or Qualifications. We also have Benefits: from "What’s in it for you:" list. Pay: we have pay range. Schedule: maybe from Work Arrangement: Remote. Could be schedule? Not exactly schedule but work arrangement. Could include Schedule section if we have info: remote work arrangement. The instruction: include Schedule section only if posting actually states them. It does state Work Arrangement: Remote. So we can include Schedule section with remote work. We need to avoid filler like "commensurate with experience". Not present. We need to preserve all substantive information. Let's extract content. Alternate Locations: Charlotte, NC (North Carolina); Omaha, NE (Nebraska); Work from Home Work Arrangement: Remote : Work at home employee residing outside of a commutable distance to an office location. Relocation assistance: is not available for this opportunity. We can combine: Locations: Charlotte, NC; Omaha, NE; Remote (work from home). Relocation assistance not available. We could put that in a short

under maybe a heading? Not a heading; just a paragraph before sections. Now sections: About the role: "We are excited to bring on a Short Term Disability Appeals Specialist to our team within Workplace Solutions. As an Appeals Specialist you will be responsible for being a product subject matter expert to provide full, fair appeal reviews for multiple product lines. You will perform and deliver on appeals claims assignments/projects while simultaneously leveraging and applying knowledge. You will analyze and manage a caseload of appeals claims. You will review, investigate, and make claim determinations regarding coverage, compensability, and appropriateness of claims. You will provide technical information and detailed guidance to Claims management & teams regarding products, claims processes, regulations, and applicable systems for their assigned claims area. If this sounds like a role for you, please read on!" We can keep that as paragraph. Responsibilities: list from "What You'll Be Doing". Let's extract bullet points: - Analyze & process claims by investigating & obtaining a wide range of complex information. - Apply claim policies & procedures and engages intervention of internal/external resources to ensure fair, ethical, & timely management of assigned claims. - Analyze and interpret complex coverage contracts to determine if eligibility is met. - Identify, interpret, and resolve gaps in financial calculations and offsets when applicable, share technical knowledge and approach on financial calculations with team members that involve complex contract provisions. - Research questions and escalations from Claims team; liaises with various stakeholders from across the business (Underwriting, Actuarial, Compliance, Account Management, etc.) to obtain needed information to clarify and address issues. - Provide customers with in-depth explanations of policy details, claim process, and claim determination; ensure parties understand the information and outcome. - Utilize internal reporting to identify trends and review/audit performance against team metrics; propose and develop practices & processes to improve performance and the customer experience. - Effectively utilize and implement policies & procedures regarding medical terminology, duration, functionality documentation, and overall claims workflow. - Provide detailed guidance & coaching to junior team members. We need to ensure we keep all. Requirements (Must-have): - 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's) - 1 - 3+ Years of Short-Term and/or Long-Term Disability. (Required) - Ability to communicate effectively (verbal/written) - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Nice-to-have (could be Skills or Qualifications): - Experience working with multiple products. - Presentation training or skills - Demonstrates excellent organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail. - SystemOne experience We could map Nice-to-have to Skills section. Benefits (What’s in it for you): - Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes - Leadership development and virtual training opportunities - PTO/parental leave - Competitive 401K and employee benefits - Free financial counseling, health coaching and employee assistance program - Tuition assistance program - Work arrangements that work for you - Effective productivity/technology tools and training Pay: The pay range for this position is $59,250 - $94,800 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln’s total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package. We need to include Pay section with that content. Schedule: Work Arrangement: Remote : Work at home employee residing outside of a commutable distance to an office location. So we can put schedule: Remote work arrangement. We could also include location info in schedule or a separate paragraph. We must not include boilerplate like EEO, fraud warnings, etc. Also remove "Application Deadline" maybe we can drop as minor metadata. But we could include as short paragraph? The instruction says fold minor metadata into a short

or drop it. So we could include a short paragraph with location, work arrangement, relocation assistance, requisition #, deadline? But better to drop minor metadata like requisition # and deadline. Keep location and work arrangement maybe as part of Schedule section? We'll include location in a short paragraph before sections. Let's craft HTML:

Locations: Charlotte, NC; Omaha, NE; Remote (work from home). Relocation assistance not available.

Then sections:

About the role

...

Responsibilities

• ...
...

Requirements

• ...
...

Skills

• ...
...

Benefits

• ...
...

Pay

...

Schedule

Remote work arrangement; employees work from home outside of a commutable distance to an office location.

We need to ensure we don't repeat job title. Check for any duplicated lines: we must not duplicate. Now verify we haven't missed any substantive info: The "What’s it like to work here?" paragraph about Lincoln Financial culture maybe could be considered substantive but not under any heading; we could incorporate into About the role? But it's separate. The instruction: include a section only when posting has real specific content for it. We could add a section "About the company" maybe but we have About The Company later. That is substantive. Should we include a section for About the company? The headings list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Not About the company. But we could treat that as part of About the role? Might be okay to omit. However the instruction says "use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It's examples, not exhaustive. We could add another heading like About the company if we want, but better to stick to given examples. The About The Company paragraph is substantive; we could incorporate into About the role? Might be redundant. But we could add a section "About the company" as a heading, but not in the list. The instruction says use those headings for section headings (e.g. ...). It doesn't forbid other headings, but says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely they expect only those headings. So we should not add extra headings. We could incorporate company info into About the role paragraph or maybe into Benefits? Better to add a short paragraph after About the role maybe as part of same section? But About the role currently is about the role; we could add a sentence about company. However we must preserve all substantive information; we can add it to About the role paragraph. Thus About the role paragraph will include both role description and company overview. Let's combine: "We are excited to bring on a Short Term Disability Appeals Specialist to our team within Workplace Solutions. As an Appeals Specialist you will be responsible for being a product subject matter expert to provide full, fair appeal reviews for multiple product lines. You will perform and deliver on appeals claims assignments/projects while simultaneously leveraging and applying knowledge. You will analyze and manage a caseload of appeals claims. You will review, investigate, and make claim determinations regarding coverage, compensability, and appropriateness of claims. You will provide technical information and detailed guidance to Claims management & teams regarding products, claims processes, regulations, and applicable systems for their assigned claims area. If this sounds like a role for you, please read on! Lincoln Financial helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services. With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach." We need to ensure we didn't miss any other substantive info like "Application Deadline" maybe we can drop. Now check