Shopper Marketing Manager
About the role
Champion Petfoods is seeking a strategic and commercially driven Shopper Marketing Manager to lead the development and execution of customer-specific shopper marketing strategies across key retail partners in the US. This role will translate brand and consumer strategies into impactful omnichannel activations across in-store, eCommerce, retail media, and digital touchpoints to drive conversion.
The ideal candidate brings deep CPG experience, strong commercial acumen, retail media expertise, and a proven ability to partner cross-functionally across Sales, Brand, Category, and Digital teams. We are looking for a highly collaborative leader with strong retailer understanding, agency management experience, and a passion for building best-in-class shopper programs that deliver measurable business results.
Responsibilities
- Develop customer-specific shopper marketing strategies and build annual shopper marketing plans aligned to brand priorities, customer strategies, and channel growth objectives.
- Design and execute omnichannel shopper activations across in-store, eCommerce, retail media, and key shopper touchpoints to drive conversion.
- Partner closely with Sales and Key Account teams as a strategic business partner, developing customer-selling stories, retailer-specific programs, and Joint Business Plans (JBPs).
- Translate consumer insights into shopper activations by leveraging shopper, consumer, and category insights to identify purchase barriers and opportunities.
- Lead agency partners and activation development by creating strategic briefs and managing external shopper marketing, creative, and retail media partners to build integrated activations.
- Manage retail media and digital commerce integration, partnering with retail media, eCommerce, and merchandising teams to build integrated shopper campaigns across retailer ecosystems.
- Oversee merchandising and promotional programs, developing and optimizing promotions, display strategies, and merchandising initiatives to maximize incremental sales.
- Measure ROI and performance effectiveness using KPIs such as sales lift, ROI, incrementality, conversion, TDP growth, and promotional efficiency.
- Manage shopper marketing budget and investment allocation, including budget planning, spend tracking, and optimization.
- Collaborate cross-functionally with Brand, Category Management, Sales, and Supply teams to ensure aligned, scalable, and executable programs.
- Build best-in-class retailer relationships by engaging with retailer marketing and commercial teams to unlock shopper activation opportunities and joint growth opportunities.
Requirements
- 10+ years of experience in CPG, preferably across Shopper Marketing, Customer Marketing, Brand Marketing, and/or Trade Marketing.
- Proven experience developing and leading omnichannel shopper marketing programs, integrating in-store, eCommerce, retail media, and digital activation to drive conversion and brand growth.
- Strong experience integrating shopper marketing into customer business plans, Joint Business Plans (JBPs), innovation launches, and channel growth strategies.
- Ability to influence customer and internal commercial agendas with strong commercial acumen, connecting shopper activations to business outcomes such as revenue growth, incrementality, ROI, TDP gains, velocity, and promotional efficiency.
- Hands-on experience developing and leading retail media campaigns, with a strong understanding of audience strategy, media optimization, attribution, and lower-funnel conversion.
- Strong analytical and shopper insights capabilities, including proficiency in syndicated and retailer data sources such as Nielsen, Circana, panel data, loyalty data, and point-of-sale analytics.
- Proven ability to lead cross-functional teams and partner effectively across Brand, Sales, and Digital teams to drive alignment and execution.
- Experience working directly with major US retailers and their marketing/commercial teams, with a strong understanding of customer-specific activation principles.
- Experience managing shopper marketing budgets, including investment planning, allocation, and management.
Benefits
- Salary range from USD $105,000 to USD $144,000.
- 401k with company match and donation matching.
- Industry-competitive benefits including Medical, Dental, Vision, and Employee Assistance Programs.
- Continuing education opportunities through in-house and online learning, as well as an Education Assistance Program.
- Free bag of premium pet food each month.
- Free parking and additional perks.
Champion is an equal opportunity employer and values diversity in all forms.