Shopify Plus Solution Architect (Fractional)

US & LATAM talent only. Engagement Type: Independent Contractor, Hourly, Project-Based + Commission (potential to grow into a bigger role). Location: Remote, US or LATAM, with availability during US business hours.

About the Role

We're looking for a Fractional Shopify Plus Solution Architect in the US or LATAM region to serve as the technical voice at the front end of the sales process. You'll join customer discovery calls, uncover and pressure-test requirements, answer technical questions in real time, design the solution architecture, and translate that architecture into scopes, assumptions, exclusions, and effort estimates the delivery team can confidently execute. This is not a traditional development or project management role. You won't be responsible for building the site or managing day-to-day delivery. Your job is to make sure what gets sold is technically sound, realistically scoped, and clearly understood by both the customer and the team responsible for building it.

Once a project closes, you'll lead the technical handoff and remain available to support the delivery team through ticket grooming, technical clarification, and questions that arise as the architecture moves into implementation. You'll also remain connected through Slack and relevant client channels, helping maintain continuity and trust throughout the engagement. As Shopify demand grows, this role also has the opportunity to expand in scope and involvement over time.

Responsibilities

Discovery & Technical Consulting

• Join initial customer conversations alongside sales to understand the business, current technology stack, and underlying drivers of the project.
• Lead technical discovery across catalog and pricing requirements, customer segmentation, B2B workflows, ERP and integration touchpoints, third-party applications, and data.
• Answer platform, feasibility, and technical approach questions live while communicating complex concepts clearly to both technical and non-technical stakeholders.
• Identify technical risks, limitations, dependencies, and potential scope issues before they become delivery problems.

Solution Architecture & Pre-Sales

• Design Shopify Plus solutions, including platform configuration, custom development requirements, integration architecture, app selection, and project phasing.
• Translate architecture into clear project scope, assumptions, exclusions, and effort estimates.
• Partner with sales to ensure proposals are both commercially compelling and technically realistic.
• Help prospects understand what's possible, what's not, and the tradeoffs involved in different approaches.

Handoff & Delivery Support

• Lead technical knowledge-transfer sessions with delivery and engineering once an opportunity closes.
• Support ticket grooming and provide additional technical context as the delivery team translates the proposed architecture into implementation.
• Remain available through Slack and relevant client channels for technical clarification and support throughout the project.
• Help ensure that what was sold and architected is accurately reflected in what gets built.
• Participate in targeted customer or delivery checkpoints when architectural guidance or continuity is needed.

Qualifications

• 4+ years of hands-on Shopify Plus experience, including complex or B2B implementations.
• Deep understanding of Shopify Plus architecture and platform limitations, including B2B on Shopify, company profiles and catalogs, Markets, checkout extensibility, Shopify Functions, metafields, and headless/Hydrogen environments where relevant.
• Experience designing integrations between Shopify and ERP or other backend systems.
• Demonstrated pre-sales or client-facing consulting experience, including personally leading discovery and requirements-gathering conversations.
• Ability to translate technical requirements into clear scope, assumptions, exclusions, and realistic effort estimates.
• Confidence communicating with everyone from CTOs and technical teams to operations and marketing leaders.
• Strong commercial judgment—you understand how to give technically accurate guidance without unnecessarily derailing sales momentum.
• Excellent written and spoken English.
• Self-directed and comfortable working within a project-based fractional engagement.
• Availability to overlap with US business hours for customer calls.
• Ability to invoice as an independent contractor.

Nice to Have

• Working knowledge of NetSuite or another ERP environment.
• Familiarity with Celigo or comparable integration platforms/iPaaS tools.
• Experience with B2B, wholesale, distribution, or manufacturing businesses.
• Experience architecting migrations from Magento, legacy commerce platforms, or custom technology stacks.