Shop Technician, Rental

Job Summary

Perform repairs on all brands of rental and customer owned equipment including CAT, Genie, Skyjack, Hybrid, JLG, Wacker, Polaris, Miller, and Sullair. Responsibilities include basic maintenance, diagnosis, and repairs on construction and aerial work platform equipment. Establish and maintain service-oriented relationships with customers. Pick-up and deliver equipment as needed. Answer customer calls and provide excellent customer service.

Responsibilities

• Perform repairs on all brands of rental and customer owned equipment
• Basic maintenance, diagnosis, and repairs on construction and aerial work platform equipment
• Establish and maintain service-oriented working relationships with customers
• Pick-up and delivery of equipment when necessary
• Answer calls and questions that customers have
• Provide excellent customer service to all customers
• Complete service reports and all other paperwork before and after repairs are made
• May perform other related duties as requested and/or assigned

Requirements

• Knowledge/clear understanding of gas and diesel engines, hydraulic and electrical systems
• Automotive and Industrial Maintenance Technicians encouraged to apply
• Computer literate and proficient with programs such as Microsoft Word, Excel, Access and Outlook
• Knowledge of DBS preferred
• Must be a self-starter, well organized and able to work in a fast-paced environment
• Excellent customer service skills are needed
• Must be able to lift 75 lbs, bend, twist, and climb
• Must possess a valid driver’s license with clean driving record

Qualifications

• Successful completion of a formal technical training program preferred or a minimum of 2 years of previous related work experience required
• Automotive and Industrial Maintenance Technicians encouraged to apply
• Computer literate and proficient with programs such as Microsoft Word, Excel, Access and Outlook required
• Knowledge of DBS preferred
• Must be a self-starter, well organized and able to work in a fast-paced environment
• Excellent customer service skills are needed
• Must be able to lift 75 lbs, bend, twist, and climb
• Must possess a valid driver’s license with clean driving record

Skills

• Skilled technician and familiar with multiple brands such as CAT, Genie, Skyjack, Hybrid, JLG, Wacker, Polaris, Miller, and Sullair
• Computer literate and proficient with programs such as Microsoft Word, Excel, Access and Outlook
• Knowledge of DBS preferred
• Must be a self-starter, well organized and able to work in a fast-paced environment
• Excellent customer service skills are needed
• Must be able to lift 75 lbs, bend, twist, and climb
• Must possess a valid driver’s license with clean driving record

Benefits

• Health, Dental, Vision, Short-term Disability, and Life Insurance
• Employer funded IAM Union Pension
• Paid Holidays
• 3 paid personal days
• Paid Parental and Funeral Leave
• Vacation 1 week (40 hours) of vacation after 1 year of full-time employment. Prorated for the 1st calendar year
• Education Assistance
• Tool Insurance
• Voluntary Benefits Supplemental Insurance, Accident, Critical and Hospital Indemnity Insurance, Legal Assistance and Identity & Fraud Protection

Pay

$48.39 per hour USD $48.39/Yr USD $48.39/Yr

Schedule

700 am – 400 pm Monday - Friday, Saturdays and overtime when needed

Physical Demands

• Walk, bend and lift up to 75 lbs
• Move/operate equipment to figure out what maintenance needs to be performed
• Sit at desk for a long period of time
• Intermittently answer telephone and write or use a keyboard to communicate through written means

Company Culture

At Altorfer, we have a collaborative, family valued culture, with a great reputation in the industry. We offer competitive pay, excellent benefits, and the opportunity to work a remarkable team of people.