Shop support
About the role
Oliver Fire Protection & Security is a privately held, full‑service life safety provider serving the Northeast Corridor. Founded in 1957, Oliver has distinguished itself as one of the most respected life safety providers in its territory by placing a high emphasis on delivering quality solutions while exceeding customer expectations. We help protect lives and property through industry‑leading fire protection, life safety, and security solutions, and we’re committed to safety, customer service, teamwork, and creating long‑term career opportunities for our employees.
We are seeking a dependable Shop Support Specialist to join our Fabrication and Shop Support team. In this hands‑on role you will receive, pick, package, organize, and prepare materials for scheduled jobs and service calls while working closely with field representatives, fabrication personnel, superintendents, and internal departments to support timely job‑site delivery. The position focuses on material picking, service support, inventory coordination, and safe warehouse operations.
Responsibilities
- Receive, pick, package, organize, and date materials for scheduled jobs and service calls to support timely delivery.
- Pull and prepare stock and special‑order materials for shipping so items are accurately distributed as needed.
- Keep paperwork organized for back‑ordered materials and communicate shortages to the appropriate team members.
- Maintain a clean, organized, and safe warehouse while supporting efficient and accurate shipping from the shop.
- Provide required materials and equipment for service work and support off‑hour fabrication and delivery needs for service calls.
- Communicate material, fabrication, and delivery status updates to field teams, the Daywork Superintendent, Service Administrator, and other stakeholders.
- Support accurate costing of materials, equipment, fabrication, and delivery charges for invoicing purposes.
- Work with fabrication, purchasing, daywork, and field service teams to support service‑related work, van inventory needs, material procurement, and job‑site continuity.