Jobs · Business Development · Pennsylvania

Shop Manager

Western Express · Bethlehem, PA · 4 mo ago
Business DevelopmentFull-time

Job Responsibilities

  • Promote and support the Company Vision in daily operations.
  • Provide day-to-day supervision of Maintenance Facility Foremen, Supervisors, and/or Lead Personnel.
  • Review parts purchasing practices to ensure cost-effective procurement methods are consistently utilized.
  • Ensure all parts purchases are properly documented on Purchase Orders, including verification of quantities received, barcoding, and bin labeling in accordance with company policy.
  • Ensure parts are primarily purchased through National Account vendors, with exceptions limited to one-time emergency purchases only, and oversee monthly 90-day non-usage return processes.
  • Ensure all Repair Orders are accurately opened, documented, and closed, including proper entry of 3C’s, SRT’s, SOP’s, and warranty coding in alignment with company standards.
  • Schedule and coordinate vendor supply training for technicians and supervisory staff.
  • Conduct daily shop and yard inspections to ensure compliance with OSHA, EPA, Federal, State, and Company regulations, including Service Facility Audit requirements.
  • Participate in interviewing and hiring processes to support recruitment of “Best in Class” talent for organizational growth and development.
  • Perform other duties as assigned by management.

Job Qualifications and Skills

  • Supervisory Responsibility: Parts Manager, Foremen, Supervisors, Lead Personnel, and support staff.
  • Skills Required: Strong computer proficiency and excellent verbal and written communication skills.

Job Requirements

  • Minimum of 5 years’ experience in heavy-duty vehicle repair and maintenance.
  • Minimum of 2 years’ supervisory experience (maintenance, accounting, or business management preferred).
  • Experience with OSHA, EPA compliance, parts management, tire operations, and hiring practices is a plus.

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