Shop Manager

About the role

Location: Dallas store. Status: Full Time. Compensation: $57,000-$60,000/yr.

The Kith‑Treats Shop Manager plans and oversees the daily operations of their assigned Treats shop. Consistently lead and manage a team of Counter Associates to improve customer service, by ensuring the customer’s needs are met and any complaints are resolved in a timely manner. The Shop Manager will be expected to maintain a high standard in their shop by focusing on team training & development, operational efficiencies and maximizing sales and profitability. The Shop Manager is responsible for partnering with the appropriate HQ partners on the following: inventory, staffing, and overall business matters.

Responsibilities

• Communicate daily objectives with the staff and adjust accordingly to business needs.
• Ensure the team’s performance, appearance, and attendance meet the company’s standards.
• Reconcile daily, weekly, and monthly sales as well as overall commission.
• Complete and audit supply orders as the business requires.
• Perform daily banking tasks.
• Oversee the accuracy of all deliveries and communicate and resolve any discrepancies found.
• Audit all storage to ensure compliance with any Food & Safety requirements.
• Continuously audit overall cleanliness and hygienic standards of store front, food prep, and storage areas as required by the Department of Health.
• Train and develop the