Shop Lead

About the role

The Shop Lead position is responsible for performing inspections, diagnoses, and repairs of heavy equipment and/or related equipment or components, following established procedures and guidelines. Works as a leader of a team to provide mechanical services that satisfy customer needs and achieves departmental goals.

Responsibilities

• Establishes production goals, supervises, trains, and evaluates service employees to ensure work supports departmental goals.
• Contributes to a positive work environment and promotes the vision, mission, and values of BMC.
• Completes all job responsibilities in a safe manner, promotes and champions a safe and healthy work environment.
• Maintains all equipment and work areas - keeps in good, clean, and orderly condition.
• Works safely and adheres to all applicable safety policies; complies with all company policies, procedures, and standards.
• Performs job duties of a Service Supervisor during periods of absence.
• Troubleshoots and diagnoses equipment malfunctions and failures.
• Provides quality control/assurance inspections of completed tasks.
• Disassembles and assembles machine components to manufacturer’s specifications using hand tools, pneumatic tools, and any specialized tooling.
• Rebuilds, repairs, reconditions, and maintains equipment and components.
• Demonstrates good customer relations and support; communicates customer needs to shop management.
• Plans and controls cost of repair jobs.
• Completes parts orders and identifies parts for return.
• Provides a significant amount of task and behavior-oriented supervision, mentoring, and training to others.
• Monitors physical requirements for work completion (facilities, tools, environmental) and communicates the same on an ongoing basis to his/her supervisor.
• Models and reinforces company policies/practices to ensure that work is performed in alignment with the company’s mission, vision and values and in collaboration with other functions.
• Achieves labor sales and utilization expectations as set by supervisor/manager to ensure team revenue targets are met.
• Performs other duties as assigned.

Requirements

• High School Diploma or equivalent
• 10+ years’ experience maintaining, troubleshooting and repairing diesel equipment preferred
• Extensive knowledge of machines and tools, including their designs, uses, repair, and maintenance
• Proficient with current computer software, related hardware, and machine electronic systems
• Quality control analysis skills - Conducting tests and inspections of products, services, or processes to evaluate quality or performance and communicate findings
• Operation and control skills - Controlling operations of equipment or systems
• Equipment selection skills - Determining the kind of tools and equipment needed to do a job
• Knowledge of troubleshooting techniques and proper repair procedures required
• Must be able to read and interpret electrical and hydraulic schematics, operating and maintenance service manuals
• Organizational and time management skills required
• Must have the ability to set and keep priorities and professionally manage the stress associated with dealing with a fast-paced industry and deadlines
• Must be a Team player that is enthusiastic and hard working with the ability to complete work with minimal supervision
• High degree of interpersonal skills with excellent written and oral communication skills required
• Must possess the personal discipline to establish the proper image as a representative of Blanchard with the ability to meet and collaborate with the customer in a professional manner
• Strong problem-solving skills and detailed oriented with a high level of accuracy

Qualifications

• Physical environment requires the employee to work primarily inside (non-climate controlled) throughout the day
• Regularly works indoors around moving mechanical parts
• Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high-speed rotating equipment
• Required to perform work in cramped spaces and/or high places
• Required to use personal protective equipment to prevent exposure to injury and/or hazardous materials
• Job requires standing, stooping, squatting, pushing, pulling, twisting, turning, lifting to 50 Ibs. unassisted
• Physical use of a broad variety of tools and machines to maintain, troubleshoot and repair equipment
• Must be able to lift varied weights
• Seeing, reading, and writing to complete job responsibilities
• Use of computers and other forms of technology to complete job responsibilities

Benefits

• Competitive Pay
• Medical, dental, vision
• 401K
• Profit sharing
• Generous PTO and paid holidays
• Uniforms
• World-class CAT training and development
• A friendly and supportive work environment
• Continuous exposure to learning and new technologies
• Opportunities for advancement

Schedule

• Regular business hours

Pay

• Competitive salary based on experience and qualifications