Shop Diesel Mechanic II

About the role

Cox Fleet is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light, medium, and heavy-duty trucks and trailers. Cox Fleet also services customers utilizing its 50+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. Supported by a 24/7 in-house call-center, Cox Fleet provides scheduled maintenance services and unscheduled services to fleets anywhere, anytime.

The Shop Diesel Technician II performs licensed DOT inspections, Preventative Maintenance inspections, light and follow-up repairs, light mechanical/hydraulic/electrical and electronic diagnostics, and other duties as assigned. This role can perform more advanced diagnostics and repairs under the supervision of a Sr Shop Diesel Technician or higher, while continuing to learn additional advanced mechanical skills and diagnostic techniques. A successful Shop Diesel Technician II complies with all company policies and achieves high-level performance metrics.

Responsibilities

• Always follow and comply with safe operating practices and procedures.
• Independently determine parts required for each job and interact with the Shop Parts Department to obtain them.
• Maintain a clean and safe work environment; assist in cleanup at the end of each day for tools, parts, and equipment.
• Apply knowledge acquired through formal training or on-the-job experience; work with, understand, and evaluate technical information related to the job.
• Work with Service Writer to assess customer needs, providing information or assistance, resolving problems, or satisfying expectations.
• Manage concurrent assigned tasks, making effective judgments as to prioritizing work-related activities and time allocations.
• Act with integrity, demonstrate honesty, keep commitments, behave consistently, keep sensitive information confidential, and adhere to ethical and professional standards.
• Perform scheduled preventative maintenance (PM), DOT inspections, and follow-up repairs on light, medium, and heavy-duty vehicles in a shop environment.
• Occasionally travel and perform work at customer locations.
• Perform routine maintenance such as changing oil, checking batteries, and lubricating equipment.
• Use hand tools, precision instruments, diesel tools, welding equipment, lifts, and jacks.
• Document according to company standards and upload pictures of work performed, parts used, and all findings observed on Repair Orders (RO) using company-issued device and/or Karmak application.
• Accurately complete DOT forms and all other forms of documentation in a timely fashion.
• Maintain a high level of productivity and work within or close to most Standard Repair Times.
• Communicate with Shop Manager and support team to obtain approvals on repair estimates, retrieve purchase order numbers, and/or discuss RO findings notes.
• Perform all work in compliance with organizational safety, health, and environmental policies, and federal regulations, including OSHA, EPA, and DOT.
• Participate in and complete all company-required safety training.
• Maintain shop-assigned service trucks, conduct safety checks, and daily pre/post-trip inspections.
• Perform minor adjustments and repairs on various types of truck equipment including, but not limited to: Electrical/Brake/Cooling Systems, Starters/Alternators, Fan clutches, Engine electronics, Diesel steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc.
• Adhere to company policies, processes, and procedures.
• Diagnose, adjust, and repair various types of truck equipment including, but not limited to: Electrical/Brake/Cooling Systems, Starters/Alternators, Air conditioning systems, Fan clutches, Engine electronics, Diesel steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc.
• Identify problems, determine accuracy and relevance of information, using sound judgment to generate and evaluate alternatives.
• Inspect, test, and listen to defective equipment to diagnose malfunctions, using test instruments such as handheld computers and pressure gauges.
• Assist Shop Diesel Technician I with diagnostics.

Requirements

• High School Diploma/GED and 3 years' experience in a related field. Alternative combinations accepted: any level degree/certification beyond a HS diploma/GED in a related discipline; or 5 years' experience in a related field.
• Safe drivers needed; valid driver's license required. Candidate must hold a valid state-of-residence driver's license, be able to obtain and maintain their Driver Qualification File.
• Possess and supply a set of hand tools necessary to perform required job duties.
• Participate in and complete all company-required training.

Skills & Abilities

• Understand the implications of new information for both current and future problem-solving and decision-making.
• Ability to lift, bend, climb, stand, and walk for long periods of time; ability to perform moderately heavy laboring work.
• Ability to exert oneself physically over long periods of time without tiring, which may include performing repetitive tasks.
• Communicates information (facts, ideas, or messages) in a succinct and organized manner.
• Engages in effective two-way communication with individuals and groups.
• Ability to determine the type of tools and equipment needed.
• Ability to accurately judge which of several objects is closer or farther away from the observer, or the distance between an object and the observer.
• Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Certifications

Required (or obtained within 18 months):

• ASE T8 (PMI) certification

Preferred:

• ASE T3 (Drivetrain) certification
• ASE T4 (Brakes) certification
• ASE T5 (Suspension) certification
• ASE T6 (Electrical and Electronic Systems) certification
• ASE T7 (HVAC) certification
• ASE 608/609 certification

Benefits

• Weekly pay – paid every Friday
• Safe driving & tech efficiency bonuses
• Safety boots & safety glasses reimbursement
• Extreme weather gear (cold & hot)
• Uniforms provided with laundry service where available
• Take the service truck home daily (stop paying for gas!)
• Tablet & company cellphone provided
• Technical training provided to advance your career
• Dedicated career path – over 50% of front-line managers promoted from within
• Health, dental, vision insurance starts DAY ONE of employment
• 401(k) matching starts after 90 days: 100% match up to 6% contribution plus an additional 2% discretionary contribution by the company
• Accrue up to 200 hours (5 weeks) of Paid Time Off based on tenure
• Tuition Assistance/Reimbursement
• Adoption/Surrogacy assistance
• Pet Insurance
• Multiple ERGs, diversity groups, and company-paid volunteer hours
• Employee discounts on new vehicle purchases, cellphone plans, ridesharing, home/rental insurance, wellness/fitness incentives, and more