Shoe Repair Specialist-Afternoon/Nights

Job Description

GENERAL PURPOSE OF JOB: Repair or modify shoes from dealers and consumers.

• Receive and inspect worn shoes to decide if the shoe can be repaired per the customer request.
• Perform sole tear-off process to prep the boot for the bottoming process in the Manufacturing Plant.
• Receive phone orders for modifications & special repairs from dealers.
• Enter order into Movex to request new shoe be sent from warehouse.
• Once the boot is received, perform specified modification to boot per customer request.
• Repair or replace soles, heels, and other parts of footwear, using sewing, buffing and other shoe repair machines, materials, and equipment.
• Answer calls regarding shoe repair from consumers and dealers and provide repair status.
• Obtain necessary information by maintaining knowledge of RWSC's electronic communication software.
• Maintain quality service by establishing, following, and enforcing organization quality system standards.
• Uphold Red Wing Shoe Company's core values.
• Complete other duties as assigned from time to time by your manager.

Qualifications

• High school diploma or general education degree (GED) desired and one to three years related experience/training.

Additional Information

• Red Wing Shoes is an Equal Opportunity Employer.
• Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
• Individuals with disabilities needing assistance in completing an application may contact rwsc.recruitment@redwingshoes.com or call 651-388-8211.
• Please view Equal Employment Opportunity Posters provided by OFCCP at this link.

Benefits

• Comprehensive benefits package for full-time employees includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life and disability insurance, generous paid time off and holidays, a 401(k) match, employee discounts, and valuable well-being benefits like free EAP services, financial planning assistance, and well-being coaching all designed to support your health and financial security.

Pay

The targeted hiring range for this full-time position is $22.25-$25.50 per hour depending on qualifications; however, the expanded salary range provides opportunities for advancement. Our salary ranges are determined by role, level, and job location. Within the range, individual pay is determined by factors including job-related skills, competencies, experience, and relevant education, training or a combination of these things and market demand.

Schedule

Core Working Hours: Monday-Thursday 3pm-1:30am. When we are on mandatory overtime the days can be extended to: Monday-Thursday 2pm-2:30am.