Shoe Mill Salem Store Manager

LOCATION: 401 Center St. NE, Ste 279 Salem, Oregon 97301 (Salem Center Mall)

About the role

The Store Manager is a full-time, in-store position entrusted with the ultimate responsibility of running and operating a store to company standards. The position has a base hourly rate but is paid on a commission structure, which allows the employee to grow their earnings by increasing their sales and by motivating their team to do so as well. You will lead and sustain a well-trained, organized, and motivated staff while maintaining the superior level of customer service our stores are known for. Previous management or supervisory experience is required. Fashion retail sales experience is preferred.

Shoe Mill operates fine footwear retail stores in Portland and Salem, Oregon that specialize in comfortable, high-quality shoes and accessories. Shoe Mill is part of ERHCo Inc, an Oregon-based, family-run business that operates retail shoe stores from Eugene to Hood River. We have proudly served the footwear needs of our local communities for more than 40 years. Every employee strives to exhibit our company core values every day: Kind, Positive, Helpful, Responsible, Motivated, Integrity, Team.

Responsibilities

• Foster a healthy, structured environment in which the whole sales team can thrive.
• Ensure the store opens and closes every day per standards and requirements.
• Promote and maintain excellent customer service.
• Manage each day’s transactions, inventory, and bank deposits.
• Monitor and guide team members to ensure the same care and consideration are given to each valued customer.
• Develop, maintain, and monitor staff schedule and store timeclock.
• Ensure the store is clean, orderly, and presentable to company standards.
• Create a structured workplace that promotes a healthy team spirit and a sense of accountability.
• Meet with Operations, Sales, and Buying Teams on a regular basis.
• Provide consistent and clear communication to your team and keep them informed of any updated policies, procedures, or strategies.
• Set goals and maintain sales production by tracking sales associates’ scorecards, providing continual training, and communicating sales incentives and promotions.
• Have an in-depth understanding of the Point-of-Sale operations, and train and communicate to your team accordingly.
• Understand store’s merchandise needs and effectively communicate with the Buying Team to remain competitive in the marketplace.
• Respond to internal and external requests courteously and efficiently.

Requirements

• Previous management or supervisory experience required.
• Fashion retail sales experience preferred.

Benefits

• Training rate: $20.00 per hour
• Upon completion of training, pay converts to 10% commissions on personal sales and 0.50% commission on store sales. Performance based, with no cap on earnings.
• Guaranteed hourly rate threshold
• Base pay of $150.00 per week
• Sales Incentives
• Health, dental and vision insurance offered to full-time employees
• Supplemental health and whole life insurance policy options available
• Paid vacation and sick time
• Paid Family, Medical and Safe leave through Paid Leave Oregon
• 401k with company matching 100% up to 4% of plan year compensation
• Discretionary profit-sharing plan
• Generous employee discounts
• Incentives and quarterly bonus programs
• Company issued cell phone

Schedule

• Hours open 7 days a week. Operating hours may be dictated by the location.
• Full-time position (5 days, 40+ hours per week)
• The Store Manager has the option of having Sunday & Monday as their normal days off or Sunday and their choice of Tuesday, Wednesday, or Thursday.