Shoe Merchandiser

Responsibilities

• Aid in managing shoe areas for Men’s, Women’s, and Youth sections.
• Communicate proactively with the Specialty Shop Manager and team to address immediate needs.
• Select shoes from backstock and place them in the staging area for sales associates.
• Return unsold shoes to designated areas in backstock.
• Support Customer Service with shoe return processing and restocking items to the sales floor.
• Maintain a tidy and organized product display to ensure accurate inventory records.
• Engage warmly with customers, fostering a positive shopping experience.
• Operate efficiently to minimize customer wait times.
• Perform tasks independently and collaboratively with the team.
• Communicate clearly and professionally through both verbal and written means.
• Show attention to detail and adhere to Scheels’ policies and procedures.
• Present a professional appearance and maintain a respectful attitude.
• Contribute positively to a team-oriented environment.
• Be adaptable to a dynamic work environment and apply learned skills effectively.
• Apply basic mathematical, grammatical, and organizational skills.
• Follow Scheels’ dress and grooming standards.

Requirements

• High school diploma or equivalent and 1-3 months of sales experience preferred.
• Customer service skills, including treating colleagues, customers, and business partners with respect and professionalism.
• Ability to work independently and as part of a team, demonstrating a strong work ethic and reliability.
• Physical requirements include sitting, standing, bending, climbing, stooping, kneeling, crouching, reaching, walking, pushing, pulling, lifting, talking, and hearing.
• Heavy work load – capable of exerting up to 100 pounds of force occasionally, up to 50 pounds frequently, and up to 20 pounds constantly.
• Flexible schedule, typically 1-2 nights/week plus every other weekend, with shifts between 5pm and 9pm on weekdays and 9am-7pm on Saturdays and 11am-6pm on Sundays.
• Ability to work variable hours, evenings, weekends, and holidays.
• Must meet Scheels’ dress and grooming standards to maintain a welcoming environment for customers, co-workers, and business partners.

Qualifications

• Customer service experience, including treating colleagues, customers, and business partners with respect and professionalism.
• Team mentality, showing genuine interest and action in helping others before oneself.
• Teachable nature, eager to listen, learn, apply knowledge, and accept feedback.
• Professional appearance and attitude, contributing to a positive team atmosphere.
• Ability to apply basic understanding to carry out instructions furnished in various forms.
• Attention to detail, maintaining accuracy in inventory records and product organization.
• Adaptability to a changing work environment and willingness to take on new tasks as assigned.

Skills

• Excellent communication skills, both verbal and written.
• Basic organizational and mathematical skills.
• Ability to work independently and as part of a team.
• Attention to detail and adherence to company policies and procedures.
• Positive attitude and willingness to go above and beyond customer expectations.

Benefits

• Full list of benefits available at scheels.com/careers.
• EQUAL EMPLOYMENT OPPORTUNITY statement.