Shipping Receiving Specialist II

Department: Customer Support    Location: Nashua

About the role

The Packing & Shipping Associate executes outbound logistics activities with accuracy, speed, and compliance. This role ensures that customer orders, internal transfers, and distribution shipments are prepared, packaged, and dispatched according to defined operational standards and system-driven workflows.

Responsibilities

• Order Fulfillment — Pick, verify, and prepare outbound orders based on system-generated tasks, ensuring alignment with customer specifications and shipping requirements.
• Packing Operations — Package materials using approved methods, materials, and labeling standards to protect product integrity and meet regulatory guidelines.
• Shipping Execution — Generate shipping documents, apply carrier labels, and stage shipments for pickup according to daily schedules and service-level commitments.
• System Transactions — Complete all outbound confirmations, shipment postings, and documentation within the enterprise system (e.g., Infor WMS/ERP) to maintain real-time visibility.
• Carrier Coordination — Interface with carriers, drivers, and logistics partners to ensure timely dispatch and resolve exceptions or delays.
• Quality & Compliance — Inspect outbound materials for accuracy, damage, and documentation completeness; follow all audit, safety, and regulatory requirements.
• Inventory Support — Assist with stock replenishment, cycle counts, and discrepancy resolution as needed to support overall warehouse accuracy.
• Continuous Improvement — Identify workflow bottlenecks and contribute to process enhancements aligned with Lean, 5S, and Infor-driven best practices.

About Infor

Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems—it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career—you're helping to build what's next.

Infor is a global leader in business cloud software products for companies in industry-specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

Our Values

At Infor, we strive for an environment founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. We have a relentless commitment to a culture based on PBM™. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.