Shipping & Receiving Specialist

Primary Responsibilities And Essential Functions Of The Position

• Enter prescription information via Data Entry to schedule cases
• Perform the scheduling function for each case received.
• Through LIS, enter demographics and customer information
• Print preference notes matching to case
• Responsible for billing and invoicing all finished cases and will sort and attach
• Afford assistance with answering incoming calls
• Make outgoing calls to customer’s offices
• Respond to all inquiries from customer’s offices

Secondary Responsibilities And Essential Functions Of The Position

• Unpacking and sanitizing new work as needed following instruction which includes wearing protective gear
• Sorts and attaches doctor prescriptions
• Responsible for properly packing all completed cases
• Responsible for verifying and properly consolidating all cases to prepare for shipping
• Responsible for utilizing UPS and FedEx software and properly maintaining database integrity and account naming procedures
• Disburse cases for local drivers
• Maintain proper level of assembled shipping boxes
• All other jobs as assigned

Skills And Abilities Required

• Computer skills
• Must be able to read, write, speak and understand English
• Strong attention to detail
• Multi task
• Phone etiquette

Minimum Education And Experience Required

• Preferred: High school diploma or equivalent
• Demonstrated relevant employment experience may be considered in lieu of education
• Dental office experience preferred
• Dental terminology knowledge preferred
• Billing experience preferred
• Working knowledge of Microsoft Office

Hazardous Materials Or Equipment Used

• Disinfectant process chemicals
• Personal protective equipment as required

Physical Requirements

• Regularly required to sit, stand, walk, and/or reach
• Exhibit fine motor skills and/or perform repetitive motions
• Good manual dexterity
• Ability to walk and stand for long periods of time
• Repeated bending and kneeling
• May be required to push, pull, lift, and/or carry up to 20 pounds