Shipping & Receiving Specialist

Location: Laurelcrest – McMinnville, Oregon | Full-Time

About the Company

At Laurelcrest, we're passionate about producing the highest-quality hemp-derived products. As a trusted name in the hemp industry, we combine innovation, science, and craftsmanship to manufacture products that meet rigorous standards for quality, consistency, and safety.

About the Role

Laurelcrest is seeking a dependable, organized, and detail-oriented Shipping & Receiving Specialist to support daily logistics, fulfillment, and warehouse operations. This position ensures customer orders are processed accurately, shipments are prepared and dispatched on time, and incoming materials are properly received, inspected, and documented. The ideal candidate is highly organized, comfortable managing multiple priorities, and committed to maintaining accuracy and efficiency in a fast-paced manufacturing environment. Applicants must be at least 21 years of age.

Responsibilities

• Process and fulfill customer orders accurately and efficiently according to sales orders, pick lists, and established procedures.
• Verify product descriptions, quantities, lot numbers, and other order details prior to packing and shipment.
• Inspect and audit outgoing shipments to ensure accuracy, product integrity, and compliance with shipping requirements.
• Properly package, label, and prepare products for shipment in accordance with company standards and carrier requirements.
• Coordinate daily outbound shipments and assist with transportation scheduling and carrier pickups.
• Prepare and maintain accurate shipping documentation, records, and tracking information.
• Assist with investigating shipment discrepancies, delays, missing packages, and other logistics-related issues.
• Receive, inspect, and document incoming materials, supplies, and freight.
• Verify incoming shipments against purchase orders, packing slips, and other receiving documentation.
• Identify and promptly report damaged, missing, or incorrect materials and coordinate with purchasing or management to resolve discrepancies.
• Accurately process receiving transactions and maintain organized documentation.
• Assist with inventory accuracy, material organization, and stock-level monitoring.
• Support inventory counts, reconciliation activities, and other warehouse operations as needed.
• Maintain clean, organized, and safe shipping, receiving, and warehouse work areas.
• Follow established standard operating procedures (SOPs), safety requirements, and quality standards.
• Communicate proactively with supervisors, sales, purchasing, production, and other departments regarding order status, inventory availability, and shipment concerns.
• Identify potential delays, discrepancies, or operational issues and escalate them promptly.
• Maintain accurate records and complete required administrative tasks, reports, and correspondence.
• Assist with process improvements that support accuracy, efficiency, and overall operational effectiveness.
• Perform other related duties as assigned by management.

Requirements

• Must be at least 21 years of age.
• High school diploma or equivalent.
• One to two years of experience in shipping, receiving, fulfillment, warehouse operations, or a related field, or an equivalent combination of education and experience.
• Familiarity with shipping procedures, packaging standards, and freight-handling practices.
• Strong organizational skills and the ability to manage competing priorities while meeting deadlines.
• Excellent attention to detail and a commitment to accuracy.
• Proficiency with computers and the ability to learn inventory management systems, shipping software, and other online applications.
• Strong written and verbal communication skills.
• Ability to follow written and verbal instructions and consistently adhere to established procedures.
• Ability to work independently, exercise sound judgment, and recognize when clarification or management guidance is needed.
• Flexibility to adapt to changing priorities and operational demands.
• Commitment to maintaining a safe, clean, and organized work environment.

Qualifications

• Previous experience in a manufacturing, distribution, or regulated production environment.
• Experience with inventory management systems, order processing, and shipping software.
• Familiarity with domestic and international shipping documentation and carrier requirements.
• Experience operating warehouse equipment, including pallet jacks or forklifts.
• Additional education or training in logistics, supply chain management, or a related field.

Skills

• Quality & Attention to Detail: Demonstrates accuracy and thoroughness; consistently verifies information, follows procedures, and recognizes the importance of accurate documentation, inventory control, and order fulfillment.
• Adaptability & Problem-Solving: Responds effectively to changing priorities and unexpected challenges; maintains a solution-oriented approach and seeks guidance when necessary.
• Dependability & Accountability: Consistently follows through on assignments, meets deadlines, and takes responsibility for work quality and accuracy.
• Communication & Teamwork: Communicates clearly and professionally; shares information proactively and contributes to a collaborative, respectful workplace.
• Initiative & Ownership: Recognizes operational needs, takes initiative within assigned responsibilities, and demonstrates willingness to learn and improve.

Physical Requirements

• Frequently stand, walk, move throughout the facility, and perform shipping and receiving activities.
• Regularly read shipping documents, labels, and reports; use computers, scanners, and other equipment; and communicate effectively with coworkers.
• Occasionally bend, stoop, kneel, reach, or climb as required to access materials and complete assigned tasks.
• Lift and carry packages or materials weighing up to 45 pounds, with or without reasonable accommodation.
• Push, pull, and move materials using appropriate equipment and safe material-handling practices.
• Perform tasks requiring hand coordination, including typing, writing, packaging products, applying labels, and operating shipping and warehouse equipment.
• Follow established safety procedures and use required personal protective equipment (PPE).
• Work in warehouse and manufacturing areas where activity levels, temperatures, and operational demands may vary.

Benefits

• 401(k