Shipping & Receiving Associate

About the Role

USCS is driven to advance, innovate, and serve companies seeking the best service, facilities, and logistics in the cold chain. We are an employee-focused, equal employment opportunity employer.

Multiple shifts are available:

• Day Shift: 06:00 am - 02:30 pm
• 2nd Shift: 2:00 pm - 10:30 pm
• 3rd Shift: 10:00 pm - 6:30 am
• Schedule to be determined

Responsibilities

• Communicate effectively with carriers and other contacts regarding the inbound and outbound movements of their product.
• Have a full understanding of how to enter products into the WMS, how the product is stored, and shipped out of the facility.
• Engage with drivers and verify driver identification to assign dock doors and check drivers in and out.
• Know product locations within the warehouse to effectively assign dock doors.
• Communicate any issues to the warehouse so they can plan accordingly.
• Accurately enter data into the system from carrier/customers' paperwork to process inbounds.
• Generate bill documentation, ensure the carrier reviews the paperwork, and confirm the driver has all correct paperwork for the load with the correct destination.
• Report overages, shortages, defective materials, or questionable conditions to the department supervisor and note on carrier/customer documentation.
• Record all necessary information regarding appointments, including driver’s paperwork, seal, trailer number, etc.
• Act as the final checkpoint for order completion and accuracy prior to releasing the driver.
• Identify extra charges for pallets, overtime, labor, etc., and collect appropriate charges from the driver.
• Assist Customer Accounts with the posting of inbound and outbound shipments.
• Maintain professional relationships with carriers and customers.
• Act as a Welcome Center Associate and Security Guard when needed, including overseeing check-in and check-out processes, trailer verification, yard checks, and verifying sealed trailers.
• Work effectively outside to communicate with drivers.
• Maintain a professional manner in appearance and communications.
• Participate in staff and/or customer meetings if required.
• Initiate action to prevent non-conformities relating to product, process, and quality systems.
• Identify and record any issues relating to product, processes, and/or quality.
• Initiate, recommend, or provide solutions through appropriate channels and verify their implementation.
• Follow posted security procedures at all times while in the building.
• Participate in Safety and Educational Training.

Requirements

• High School Diploma or GED.
• 1 - 3 years of experience preferred.
• Excellent written and oral communication skills.
• Ability to interpret packing slips and enter correct information into the computer.
• Good arithmetic, reading, and typing skills.
• Ability to sit and/or stand for extended periods of time.
• Ability to see, speak, and hear.
• Ability to work overtime as needed.
• Occasional physical effort associated with using the computer, standing, walking, and lifting for everyday activities.
• Ability to understand and follow verbal and written instructions and company policies.
• Ability to work independently and coordinate with others.
• Ability to follow safety procedures at all times.
• Ability to manage stress and productivity guidelines.

Benefits

Full-time employees not under contract are offered:

• 401K and Educational Assistance after 1 year.
• Blue Cross Blue Shield health insurance after 30 days of service (if elected).
• Company Life Insurance.
• Other great perks.