Shipping & Receiving Associate

Key Responsibilities and Duties

• Perform daily shipping and receiving operations, ensuring all incoming and outgoing shipments are processed accurately and on time.
• Inspect and verify received materials against packing slips and purchase orders for accuracy, condition, and completeness in a timely manner.
• Ensure proper documentation for all shipments and receipts is completed in Pioneer’s NetSuite ERP system.
• Process pick & ship customer orders and warehouse transfer orders efficiently.
• Ensure all materials are pulled, packed, labeled, and shipped in accordance with Pioneer’s service standards and expectations of each customer.
• Ensure all shipping and receiving activities are aligned with Pioneer’s standards and each customer’s delivery deadlines. Work closely with carriers and freight companies to schedule pickups.
• Resolve order or delivery issues proactively to maintain customer satisfaction.
• Deliver or retrieve materials and equipment from customers or vendors as needed to meet customer satisfaction and deadline requirements.

Inventory Control & Material Handling Responsibilities

• Perform material put-aways of received inventory materials.
• Ensure items are stored in correct locations and accurately recorded in inventory systems.
• In a timely manner, deliver materials ordered for active jobs to the appropriate facility area, with proper documentation, and notification to the area supervisor.
• Participate in weekly cycle counts and full inventory audits.

Qualifications

• Strong organizational, time-management, and communication skills required.
• Ability to multitask and adapt in a fast-paced environment with a strong attention to detail.
• Proficient in Pioneer’s software systems: Microsoft Office (Excel, Word, Outlook, Teams, etc.), NetSuite ERP system, and FreightView.
• Knowledge of inventory control procedures, freight coordination, and OSHA safety standards.

Work Environment

• Work to be performed in a manufacturing environment with varying temperatures and noise levels.
• A fast-paced warehouse environment with regular exposure to forklifts, pallet jacks, and various shipping/receiving equipment.
• Ability to lift up to 50 lbs and operate forklifts or pallet jacks (certification a plus).
• Ability to stand or walk for extended periods.

Pay

Competitive compensation package including base salary and performance bonuses.

Schedule

Full-time position with flexible hours to accommodate the demands of the warehouse environment.