Shipping/Receiving Associate

Duties

• Examine contents and compare against records (i.e., manifests), invoices, or orders to verify the accuracy of incoming and outgoing shipments.
• Ensure that incoming shipments are properly received into Nationwide's computer system.
• Determine the most efficient and cost-effective shipping method and carrier for materials and products, applying knowledge of shipping procedures, routes, and rates.
• Pack, seal, label, and affix postage to prepare materials and products for shipping utilizing devices such as hand tools, power tools, postage meters, etc.
• Record shipment data such as weight, charges, space availability, damages, and discrepancies.
• Prepare documents such as work orders, bills of lading, and shipping orders to route materials and products.
• Contact carrier representative to make arrangements and issue instructions for shipping and delivery of materials.
• Deliver or route materials to departments utilizing devices such as hand trucks, conveyors, sorting bins, pallet jacks, etc.
• Confer and correspond with established representatives to rectify problems such as damages, shortages, and nonconformance to specifications.
• Resolve inbound and outbound customs issues timely and efficiently.
• Participate in on-call rotation for parts shipping.
• Requisition and store shipping materials and supplies to maintain appropriate inventory of stock.
• Expand knowledge of proper packing materials and methods in order to ensure that materials and products are secure during shipping and arrive damage-free at their destination.
• Continually improve processes and work flow.

Requirements

• Education: High School Diploma or equivalent, Preferred some college desired.
• Experience: 3+ years direct experience in shipping/receiving and transportation, Inventory Control experience desirable.
• Skills: Expert knowledge and hands-on experience in the packing and shipment of medical devices, Knowledge of transportation principles and methods for moving goods by air, ground, rail, etc. and their relative costs, advantages, and limitations, Demonstrated experience in carrier selection and utilization of carrier shipping software (for example, FedEx, UPS, and DHL).
• Competencies: Proficient in basic MS Office applications (Excel, Word, Outlook), Excellent verbal and written English language and communication skills with internal and external customers, Analytical, able to reason and evaluate information and make correct decisions, Builds mutual trust, respect, and cooperation among team members and other employees, Assesses customer needs and ensures customer satisfaction, Responsive to requests in a pleasant cooperative manner, Positive, professional attitude; ability to stay calm in stressful situations, Demonstrated ability to work well with individuals at all levels of the organization, Willing and able to be on-call after hours to assist in shipment preparation or delivery to airports or carriers.