Shipping & Receiving Associate
About the role
Join the Cold Chain That Feeds the World. For over 120 years, Americold has connected producers, processors, distributors, and retailers to ensure food stays safe, fresh, and accessible. With 240+ facilities across four continents and 14,000+ team members, we’re a global leader in temperature-controlled logistics. Our mission is to help our customers feed the world – and we’re looking for people who share that purpose.
Responsibilities
- Cook out records of incoming and outgoing shipments by coordinating product acceptance, delivery, and storage.
- Resolve issues related to damages, shortages, and nonconformance, and ensure accurate documentation and communication with carriers and customers.
- Occasional travel by automobile and airplane may be required for business purposes.
Requirements
- A high school diploma or general education degree (GED) preferred or minimum 1 year of work experience in shipping and receiving.
- Experience with Warehouse Management Systems and Microsoft Office Suite.
- Ability to add, subtract, multiply, and divide whole numbers, fractions, and decimals.
- Experience using calculators, desktop computers, and photocopiers.
Qualifications
- Ability to work in a fast-paced, deadline-oriented environment.
- Demonstrated customer service experience in a warehouse or logistics environment.
- Ability to communicate clearly with team members, supervisors, and external partners in both verbal and written formats.
- Attention to detail in processing shipments and documentation.
- Ability to collaborate effectively with colleagues and respond appropriately to feedback.
- Ability to manage multiple tasks efficiently.
Physical Requirements
- Frequent standing, walking, sitting, getting up and down from chairs, reaching, and/or bending.
- Manual dexterity with normal hand and finger movements for typical office work, including the operation of computers, telephones, and similar equipment.
- Comprehend and communicate with others, verbally and/or in writing.
- Frequent or occasional exposure to temperatures at or below freezing.
- Ability to mount and dismount material handling equipment and ability to perform fine articulation movements with fingers/hands and/or feet to operate equipment.
- Ability to tolerate heights up to 30 ft. (9 meters) and ability to access elevated products from inside safety cage.
- Ability to wear personal protective equipment required for assigned tasks, including working in cold temperatures.
- May require travel by automobile and airplane for business.
- Frequent or occasional ability to lift, carry, position, and/or move objects up to 60 lbs. (27 kg).
Skills
- Customer service skills.
- Problem-solving abilities.
- Organizational skills.
- Communication skills.
- Computer proficiency.
Benefits
At Americold, we believe in taking care of our people. We offer benefits designed to support your health, financial well-being, and future. Our associates know what’s in it for them – opportunity, purpose and a values-driven culture. When you join Americold, you become part of a mission to help our customers feed the world.
Pay
Details about pay are not specified in this posting.
Schedule
Details about schedule are not specified in this posting.
Equal Opportunity Employer
At Americold, we are committed to providing equal employment opportunities for all associates and applicants. We do not discriminate against associates or applicants based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.