Shipping Planner

About the role

This position serves as a key liaison between Sales, Customer Service, and Warehouse Operations, coordinating shipment planning and order releases to support an efficient fulfillment process. The role helps ensure orders are shipped accurately, on time, and in compliance with customer requirements.

Responsibilities

• Reviewing routing/ship dates and planning shipments to our warehouses through customer’s routing and direction.
• Resolving issues and Days late report with our warehouse, carriers, customer traffic departments, and DJG/Cosco CSR.
• Maintaining up-to-date customer routing guides and reviewing changes.
• Other duties as assigned.

Requirements

• Minimum of 5 years in transportation, distribution, or customer service.
• Proficiency in the Microsoft Office Suite.
• Strong organizational and attention-to-detail skills.
• Sales presentation experience to support key account presentations with technical information to expedite decisions.
• Proactive and self-motivated with a results-driven mindset.
• Ability to manage multiple tasks concurrently and perform well under pressure.
• Ability to work cohesively with multiple teams and develop solutions by engaging internal and external stakeholders.
• Ability to communicate, read, and write in English.

Qualifications

• Bachelor’s degree, preferred.