Shipping/Mail Team Associate - Full Time

Position Summary

We are seeking a dependable and detail oriented Shipping/Mail Team Associate to support daily operations at our shipping and print facility. This entry level role is responsible for receiving, handling mail and packages, staging and shipping incoming and outgoing materials. The ideal candidate is organized, physically capable and comfortable working in a fast-paced environment.

Job Summary

The Shipping/Mail Team Associate will be responsible for performing business support services, mail, copy, print and shipping and receiving services. Duties/Responsibilities:

• Assists with incoming and outgoing mail service
• Sorts, logs, and distributes mail and packages
• Processes outbound mail, assists customers with mail services, completes proper documents for all mail services, explains services, and suggests appropriate services to meet customers’ requirements
• Affords with mail/package deliveries across campus as needed
• Resupplies components on the mail meter and related equipment as necessary
• Forward and returns mail to sender as appropriate
• Maintains a clean and organized working environment
• Dusts and cleans surfaces, floors, and machinery throughout the mailroom, restocks, and organizes supplies
• Affords with counter sales
• Affords with the completion of daily, weekly, and monthly mailroom supply inventory and statistical tracking
• Using a computer or other designated equipment, enter and assist with the processing of orders

Additional responsibilities include:

• Produce printed materials including digital prints, large-format jobs, and finishing work (cutting, binding, laminating, folding, etc.)
• Operate and maintain print and finishing equipment according to procedures
• Prepare digital files for print, ensuring proper formatting and quality standards
• Perform quality control checks to ensure accuracy, consistency, and client specifications
• Pack, stage, and deliver completed jobs as required
• Maintain an organized production area and adhere to safety standards
• Communicate effectively with team members and supervisors regarding job status and deadlines

Qualifications

• Required Skills/Abilities:
• Ability to sort incoming and outgoing mail as directed
• Ability to effectively communicate to assist employees and students
• Ability to deal with stressful situations and different types of personalities in a calm manner
• Ability to concentrate while doing many tasks at once
• Ability to learn department account numbers and locations of mailboxes
• Ability to use the telephone to assist customers and report malfunctions
• Ability to learn basic operations of folding equipment, binding equipment, laminating equipment, mailing equipment and software, phone systems, Windows-based Computers, and other software programs as necessary
• Ability to explain the services provided by the mailroom
• Ability to complete assigned jobs
• Ability to lift and carry mail tubs, mail flats, and packages
• Qualifications:
• High school diploma or GED and legal US authorization to work for any employer
• Capable of lifting up to 55 pounds
• MS Office Suite skills
• Excellent communication skills both verbal and written

Benefits

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, Identity Theft Protection, AD&D, 7 paid holidays, Pet Insurance and Bonus Incentives.

Amenities

• Consistent daytime schedule with weekends off
• Hands-on training and opportunities to learn print production skills
• Stable work environment supporting a major client
• Growth opportunities within print production and operations
• Great working environment!
• Access to gym/workout facilities and employee lounge

Pay and Schedule

Hourly Compensation: $17.00 to $17.50 per hour USD DOE. This position requires the employee to have access to reliable transportation.

Schedule

Monday–Friday, 8:00 AM – 5:00 PM.

Contact Information

If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com. Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose.