Shipping Lead

About the role

Responsible for executing and primarily overseeing daily shipping functions that include processing daily orders through various shipping systems, processing shipping requests, courier/LTL shipments and USPS metered mail. Support Account Management in researching and resolving customer shipment issues. Candidate is also responsible for the daily hand-off of all processed packages to carriers and generating end of day reports.

Responsibilities

• Oversee daily order processing through designated shipping/mailing systems
• Coordinate changes in shipping methods as instructed by Management
• Schedule pick-ups with various carrier/courier services
• Review, investigate and/or resolve issues with carriers regarding shipments
• Interaction with carriers/couriers regarding shipment status's and continuous communication with Management
• Monitor shipping area, stations and verify all packages are processed accordingly
• Delegate and instruct shipping personnel while maintaining a high level of service and productivity
• Participate and contribute in process improvements and adhere to the Quality Management System
• Any additional tasks that may be assigned to ensure an efficient, safe, clean and goal oriented work environment

Qualifications

• Must be available and willing to work in Valencia, California
• Effective communication/comprehension skills – verbal and written form
• Math skills – Ability to add, subtract, multiply and divide accurately
• Familiar with commonly used practices, concepts and procedures within field
• Ability to present information and respond to questions from management and other departments in a timely and accurate manner
• Ability to define problems, collect data, establish facts, draw valid conclusions and execute solutions
• Proficient in Microsoft Office (Outlook, Word and Excel) specifically with use on spreadsheets and reporting tools
• Ability to work independently and oversee production with minimal supervision
• Attention to detail and perform multi-tasks successfully
• A certain degree of creativity and innovation is required
• High school diploma or GED preferred but not required
• Previous experience with leading or supervising a team with a minimum of 2 people
• 2 year minimum of work experience in fulfillment/warehouse environment
• Operate lift trucks and pallet jacks
• Ability to lift up to 15 lbs frequently and up to 70 lbs occasionally
• Must be able to perform assigned work in a standing posture for extended periods

Pay

Pay range for Valencia, CA: $20.81 - $22.81 per hour.

Benefits

• Medical, Dental, Vision, Life Insurance, and Disability Pay
• 401(k) with company matching up to 6%
• Paid Time Off, including paid holidays
• Flexible Spending Accounts
• Voluntary benefits such as legal and financial assistance, pet insurance, and more
• Employee Assistance Program
• Ongoing employee development opportunities including tuition reimbursement, scholarships, and training
• Commuter benefits
• Employee engagement activities