Shipping Coordinator

Position Summary

Key Job Responsibilities

• Request on time routing for multiple customers based on routing guides and individual customer web sites (Vendor Central, Retail Link, MacysNet etc.)
• Create daily BOL and shipping documents specific to the customers
• Respond to internal/external customers and carriers regarding carrier or containers delays, missed pickups, or delivery issues
• Review and Interpret Route Guides for changes to requirements to avoid chargebacks. Includes customer contact for clarification and negotiations of terms
• Schedule daily TL and LTL carrier pickups for all outbound shipments
• Check in drivers at window based on type of delivery or pickup requirements
• Assign carriers and containers to specific loading door
• Print and distribute BOLs
• Maintain spreadsheet for arrivals and departures of inbound containers
• Create necessary receiving paperwork prior to arrival of inbound containers
• Cross train for logistics department proficiency
• Support processing of PODs, Claims, and Chargebacks
• Handle Export shipping paperwork for international orders
• Punch and verify containers for inbound receiving
• Manually enter shipping information and send ASNs for Customers where Totes has not developed EDI capabilities using web based interface (SPS Commerce)
• Create daily outbound shipping schedule
• Track shipments for key customers or internal requests
• Execute route guide requirements
• Monitor and follow-up by hour carriers that are late and update or reschedule appt time
• Email customer information to designated locations as required
• Close BOLs to generate invoicing and ASNs
• Other duties as needed and assigned
• Overtime when required

Position Qualifications

• High school diploma or GED preferred
• Relevant work experience in warehouse, retail LTL and TL transportation, receiving and shipping
• Experience with Customer Route Requesting such as Retail Link/Vendor Central/Transplace
• Customer service oriented
• Excellent written and verbal communication skills, organizational and time management skills
• WMS/experienced. PKMS preferred
• Microsoft Outlook, Excel and Word proficiency
• Detail oriented; ability to prioritize and work under pressure

Physical Requirements

• Lift and carry 35 pounds average lifting is less than 10 pounds
• Reach above shoulder level and bend down to floor level
• Sit at workstation for 8 – 10 hours per day
• Monday-Friday 6am-2:30pm plus overtime as needed