Shipping Clerk

Position Summary

The Shipping Clerk is responsible for fulfilling orders while working both independently and as part of a team. This role requires the ability to complete order fulfillment for both internal and external customers in an accurate and timely manner. The position requires initiative, a commitment to teamwork, a customer-focused mindset, and a demonstrated ability to identify and implement efficient solutions.

Essential Responsibilities & Expectations

• Select and pull correct parts from inventory in the appropriate quantities
• Accurately process and complete parts orders with minimal supervision
• Safely operate lift trucks in accordance with company policies and procedures
• Respond professionally and effectively to customer needs and requests
• Mentor and support Shipping Clerk Trainees as assigned
• Deliver parts and packages to designated areas in a timely manner
• Cookpickup and delivery of merchandise with common carriers
• Perform other duties as assigned by management

Qualifications

• Education: High school diploma or the equivalent
• Experience: A minimum of 1-3 years of work experience involving shipping related tasks is preferred. Experience using personal computers and basic typing skills are required.

Skills and Competencies

• Effective written, verbal, and telephone communication skills
• Basic computer and data entry skills

Job Training Requirements

• Completion of area-specific parts operations training
• Completion of required OSHA training
• Forklift (lift truck) operator certification
• Completion of all required compliance training

Safety Summary

• Work is typically performed in a Parts Warehouse or Service Department shop environment.
• This position involves exposure to physical risk and varying weather conditions and may require extended periods of standing and walking on hard surfaces.

Physical Requirements

• Ability to pass pre-employment background check, physical exam (including drug screen), and meet all physical requirements for the position.
• Ability to speak, listen, read, write, and type effectively.
• Ability to reach, kneel, grasp, stoop, and perform repetitive motions.
• Ability to lift and carry items up to 75 pounds.
• Ability to climb on and around heavy equipment.
• Exposure to job site-related hazards.
• Ability to work effectively in stressful or high-pressure situations.

Job Hazards

• Risk of slipping, tripping, and falling
• Risk of hand injuries
• Exposure to work-related stress and fatigue
• Risk of injury from operating forklifts and similar equipment
• Risk of back strain from lifting or repetitive movement

Thompson Tractor is an Equal Opportunity Employer including Veterans and Individuals with Disabilities.