Shipping Clerk

About the Role

We are seeking a reliable, detail-oriented Shipping Clerk to join our compounding pharmacy team. This role plays a critical part in ensuring patients receive their medications safely, securely, and on time. The ideal candidate thrives in a fast-paced environment, has excellent organizational skills, and is committed to providing exceptional service through accuracy and efficiency.

Responsibilities

• Prepare prescription orders for shipment according to company policies and pharmacy procedures.
• Verify patient information, shipping addresses, prescription documentation, and package contents for accuracy prior to shipment.
• Package medications using appropriate shipping materials to maintain product integrity, including temperature-sensitive packaging when required.
• Generate shipping labels and process shipments through approved carriers (UPS, FedEx, USPS, etc.).
• Track outgoing shipments and assist with resolving shipping delays, damaged packages, or delivery issues.
• Coordinate with pharmacists, pharmacy technicians, billing, and customer service teams to ensure timely order fulfillment.
• Maintain shipping logs and documentation in the pharmacy management system.
• Receive, inspect, and organize shipping supplies and inventory.
• Monitor shipping supply levels and notify management when replenishment is needed.
• Maintain an organized, clean, and compliant shipping workspace.
• Assist with inventory organization, restocking, and other warehouse support duties as assigned.
• Adhere to all HIPAA requirements, pharmacy regulations, safety protocols, and company policies.
• Report shipping discrepancies, damaged products, or quality concerns promptly.

Requirements

• High school diploma or GED.
• Minimum of 1 year of shipping, warehouse, fulfillment, logistics, or inventory experience.
• Basic computer proficiency and ability to learn pharmacy software.
• Strong attention to detail and organizational skills.
• Ability to work efficiently in a fast-paced environment.
• Excellent communication and teamwork skills.

Preferred Qualifications

• Experience working in a pharmacy, healthcare, medical distribution, or pharmaceutical environment.
• Familiarity with shipping software and carrier platforms (UPS, FedEx, USPS).
• Experience handling temperature-sensitive or regulated products.
• Knowledge of inventory management practices.

Skills & Abilities

• Excellent attention to detail with a strong commitment to accuracy.
• Ability to follow written procedures and standardized workflows.
• Strong organizational and time management skills.
• Ability to prioritize multiple tasks while meeting shipping deadlines.
• Dependable with a strong work ethic.
• Ability to work independently and as part of a collaborative team.
• Commitment to maintaining confidentiality of patient information.

Physical Requirements

• Ability to stand and walk for extended periods.
• Frequent bending, reaching, lifting, and carrying packages.
• Ability to lift and move up to 50 pounds safely.
• Manual dexterity to package products and operate shipping equipment.
• Ability to use computers, barcode scanners, label printers, and shipping software.

Work Environment

• Pharmacy fulfillment and shipping environment.
• Fast-paced setting with daily production goals.
• Regular interaction with pharmacists, pharmacy technicians, customer service representatives, and warehouse personnel.
• Exposure to shipping supplies, packaging materials, and routine warehouse equipment.

Why Join Our Team

Our compounding pharmacy is dedicated to improving patients' lives through personalized medications and exceptional service. Every shipment represents a patient relying on us for quality, accuracy, and timely care. As a Shipping Clerk, you'll play an essential role in helping patients receive the medications they need while working alongside a supportive and collaborative team.

Benefits

• Competitive pay
• Medical, dental, and vision insurance
• Paid Time Off (PTO)
• Paid holidays
• Employee wellness programs
• Opportunities for training, advancement, and career growth