Shipping Associate
Cirkul is a rapidly growing company on a mission to transform how beverages are developed, distributed, and enjoyed. It’s a new way to hydrate—so much so that 96% of customers say they drink more water with Cirkul!* With over 150 flavor options available without sugar or calories, Cirkul provides customers with a fully customizable, reusable water bottle and cartridge system. Since 2018, millions have dropped sugary soda and energy drinks, and turned up their plain boring water with Cirkul! A full range of products is available at DrinkCirkul.com, and Cirkul is also sold by Amazon, Costco, Walmart, Kroger, and grocery stores nationwide.
About the role
As a Shipping Associate at Cirkul, you will play a critical role in supporting the day-to-day execution of our shipping and fulfillment operations, with a strong focus on getting retail customer orders out accurately and on time. You will work closely with Supply Chain, Warehouse, Production, and other cross-functional teams to prioritize orders, manage inventory movement, resolve shipping issues, and keep operations moving in a fast-paced environment. The ideal candidate is hands-on, detail-oriented, comfortable working in a warehouse environment, and willing to jump in wherever needed including operating a forklift, supporting shipping activities, and using Excel or Google Sheets to track orders, inventory, and operational performance.
Responsibilities
- Monitor order priorities, shipment deadlines, and operational needs to help the team meet customer expectations and service-level requirements.
- Support daily shipping and fulfillment activities to ensure retail customer orders are picked, staged, loaded, and shipped accurately and on time.
- Safely operate forklifts and other warehouse equipment to move, stage, load, and organize products and materials as needed.
- Proactively identify and help resolve issues that could delay shipments, including inventory discrepancies, missing materials, shipping documentation, or operational bottlenecks.
- Use Excel or Google Sheets to track orders, inventory, shipments, productivity, and other key operational metrics. Maintain accurate and organized reporting to support daily decision-making.
- Prioritize tasks based on customer needs, shipping deadlines, and changing operational demands in a fast-paced environment.
- Partner closely with Supply Chain, Production, Warehouse, and other teams to ensure orders are ready to ship and issues are resolved quickly.
- Support inventory accuracy, shipping documentation, order verification, and other operational processes to ensure customers receive the right product at the right time.
- Be willing to work hands-on and stay until critical priorities are completed, especially when supporting high-volume retail shipments or time-sensitive customer orders.
Requirements
- 1-3 years of experience in shipping, warehouse, fulfillment, logistics, supply chain, manufacturing, or a similar operational environment.
- Experience supporting retail customer orders, distribution, or high-volume shipping operations preferred.
- Forklift experience required; forklift certification preferred or willingness to become certified.
- Strong Excel or Google Sheets skills required, including the ability to organize data, track operational metrics, and maintain reports.
- Comfortable working in a fast-paced, hands-on warehouse or manufacturing environment.
- Strong attention to detail and ability to manage multiple priorities while maintaining accuracy.
- Willing to work hard, stay until critical work is complete, and demonstrate flexibility when business needs change.
- Strong problem-solving skills with the ability to identify issues and take action quickly.
- Excellent communication and collaboration skills.
- High degree of initiative, follow-through, accountability, and ownership.
- Ability to work independently while also contributing as part of a team.
- Experience with inventory management, warehouse systems, ERP systems, or shipping systems is a plus.
Benefits
- Competitive salary based on experience and market
- Generous benefits, 401k match, and PTO (even insurance for your fur babies!)
- Employee discounts on Cirkul products
- New corporate office space with great amenities
- Opportunity to work with a best-in-class team, in a hyper-growth company, taking over the hydration industry
- A culture that rewards results
Candidates must be authorized to work in the United States without current or future sponsorship.