Shipping and Receiving Specialist

Summary

This position coordinates the movement of customer's materials from suppliers through our Service Center Network.

• ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
• Covers coordination, scheduling, and dispatching of all service requirements from local pickups through deliveries.
• Maintains direct liaison between dock operations and internal / external customers.
• Responsible for tracking, data input, and reporting of information to external and internal customers.
• Handles inter-company and intra-company communication.
• Works with planning group on coordinating facility outbound volume.
• Provides customer service to internal and external customers.
• Prepares all inbound and outbound documentation.
• May oversee loading activities (varies by center).

Other Skills And Abilities

• To perform this job successfully, an individual should have knowledge of database software; internet software; inventory software; order processing systems; spreadsheet software and word processing software.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill, and ability required.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION And/or EXPERIENCE

• A high school diploma or general education degree (GED) from a two-year college or university preferred but not required; or one to two years related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

• Ability to write reports, business correspondence and procedure manuals.
• Ability to effectively present information and respond to questions from groups or managers, clients, customers, and the public.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to read and write in English is required.
• Bilingual English/Spanish is desired in some centers.

MATHEMATICAL SKILLS

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions for this job.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• The noise level in the work environment is usually moderate.