Shipping and Receiving

We are an equal opportunity employer committed to building a diverse team. We encourage applications from candidates who may not meet every qualification but are intrigued by the role.

About the role

As a Shipping & Receiving Associate, you will perform a variety of shipping and receiving tasks in a manufacturing environment. This is a first-shift position, Monday through Friday, 8 AM to 4 PM.

Responsibilities

• Prepare and process all domestic and international shipments using UPS, FedEx, LTL, and other carriers.
• Determine appropriate carrier and method of shipment to meet internal and external customer demands.
• Maintain internal databases, including intranet and ERP systems, to ensure accurate shipping history.
• Work with internal customers to resolve shipping errors, order entry errors, late orders, packing slip discrepancies, part count issues, and PO discrepancies.
• Proactively communicate shipping issues to customer service for resolution.
• Support other departments (Sales, Marketing, and Customer Service) with preparing and shipping tradeshow supplies, marketing materials, and samples.
• Maintain a clean and organized work area with an emphasis on safety, quality, efficiency, and utilization.
• Continually seek to improve work processes and individual performance.
• Adhere to all company policies and operational procedures.
• Perform other related duties as assigned.

Requirements

• High School Diploma or equivalent.
• 2+ years of shipping and receiving experience.
• Forklift experience.
• Strong communication skills, both verbal and written.
• Ability to work safely with sharp tools/objects (e.g., hobby knives, utility knives, pliers).
• Ability to work independently with minimal supervision.
• Ability to multitask and prioritize workload.
• Ability to work in a fast-paced, team-oriented environment.
• Ability to comprehend and follow printed and computer-screen instructions, as well as direction from supervisors or technical leads.
• Strong sense of urgency and solid customer service skills.

Preferred Qualifications

• Experience using UPS, FedEx shipping software.
• Experience with international shipments.

Benefits

• Health Insurance: Traditional or High Deductible plan.
• Flexible Spending Accounts.
• Health Savings Account (including employer contributions).
• Dental and Vision coverage.
• Basic and Supplemental Life Insurance.
• Short-Term and Long-Term Disability.
• Paid caregiver leave.
• At least 3 weeks of PTO, Holiday Pay, and Volunteer Hours.
• 401k with company match and immediate vesting.
• Employee Stock Purchase Program at a discounted rate.
• Matching grants through the Protolabs Foundation.

Pay

$18 - $22.55 an hour. Protolabs offers a competitive total rewards package, with compensation varying based on position, experience, skills, training, and education.

Physical Demands

• Occasionally required to sit, use a computer, telephone, and printer.
• Regularly required to stand, walk, stoop, or kneel.
• Must be able to lift and/or move up to 70 pounds.

Work Environment

• Indoors (A/C), nonsmoking, primarily in a manufacturing area exposed to machinery and noise (eye protection and safety shoes required).
• Occasionally works in outside weather conditions.
• Occasionally works near moving mechanical parts, in high or precarious places, and may be exposed to wet/humid conditions, fumes, airborne particles, toxic or caustic chemicals, risk of electrical shock, and vibration.
• Noise level is usually quiet to moderate.

Due to ITAR regulations, this role is only open to U.S. Citizens, lawful permanent residents (green card holders), or foreign nationals granted refugee or asylee status.