SHIPPING AND RECEIVING ASSOCIATE - 2ND SHIFT

About the Role

USCS is dedicated to advancing, innovating, and serving companies seeking "Best in Service" facilities and logistics in the cold chain. We are an employee-focused, equal opportunity employer.

Responsibilities

• Communicate effectively with carriers and other contacts regarding the inbound and outbound movements of their product.
• Maintain a full understanding of how to enter product into the WMS, how product is stored, and how it is shipped out of the facility.
• Engage with drivers, verify driver identification, assign dock doors, and check drivers in and out.
• Know product locations within the warehouse to effectively assign dock doors.
• Communicate any issues to the warehouse so they can plan accordingly.
• Accurately enter data into the system from carrier/customer paperwork to properly process inbounds.
• Generate bill documentation, ensure the carrier reviews the paperwork, and confirm the driver has all correct paperwork for the load with the correct destination.
• Report overages, shortages, defective materials, or questionable conditions as per customer requirements to the department supervisor and note on carrier/customer documentation.
• Record all necessary information regarding appointments, including driver’s paperwork, seal, trailer number, etc.
• Act as the final checkpoint for order completion and accuracy prior to releasing the driver.
• Identify extra charges for pallets, overtime, labor, etc., and collect appropriate charges from the driver.
• Assist Customer Accounts with posting inbound and outbound shipments.
• Maintain professional relationships with carriers and customers.
• Act as a Welcome Center Associate and Security Guard when needed, including overseeing check-in/check-out processes, trailer verification, yard checks, and sealed trailer verification.
• Work effectively outside to communicate with drivers.
• Maintain a professional demeanor in appearance and communications at all times.
• Participate in staff and/or customer meetings as required.
• Take initiative to prevent non-conformities related to product, process, and quality systems.
• Identify and report any issues related to product, processes, and/or quality, and propose solutions through appropriate channels.
• Follow posted security procedures at all times while in the building.
• Participate in safety and educational training programs.

Requirements

• High school diploma, GED, or equivalent.
• Customer service-oriented with experience interpreting packing slips.
• Familiarity with using a WMS to process and track the flow of goods in and out of the warehouse.
• Ability to stand and walk for extended periods.
• Use hands to handle objects, tools, or controls.
• Strong attention to detail and effective communication skills.
• Essential vision and hearing for safety and productivity.
• Operate scanners, tablets, radios, phones, computers, and other warehouse equipment.
• May require physical effort, including lifting, using stairs, and accessing information via computer.
• Ability to work additional hours as requested by management.
• Operate a registered motor vehicle if part of daily tasks.
• Engage in frequent personal interaction and communication.
• Strong arithmetic and reading skills.
• Follow verbal and written instructions, as well as company policies.
• Be a self-starter, able to work independently and coordinate with others.
• Thrive in a fast-paced environment, managing stress and meeting productivity guidelines.

Benefits

• 401K and Educational Assistance after 1 year (for full-time employees not under contract).
• Blue Cross Blue Shield health insurance available after 30 days of service, if elected.
• Company Life Insurance.
• A variety of additional benefits and perks.

Location: Warehouse (hours vary). Reports to: Customer Account Supervisor or Manager. Travel may vary. Full-time, non-exempt position.