Shift Team Leader

About the role

The Shift Team Leader role supports the Consumer Products Group Operations located in NW Arkansas in Fort Smith. This role drives operational excellence across Converting, Printing, and Logistics departments.

Responsibilities

• Partner with Converting, Printing, and Logistics teams to identify performance gaps, implement improvement initiatives, and align projects with business objectives.
• Standardize operational processes across departments to ensure consistency and efficiency.
• Facilitate collaboration between departments to optimize material flow, reduce downtime, and support logistics planning to meet customer delivery requirements while optimizing costs.
• Mentor Shift Leaders to help employees understand and embrace the team vision, strategies, and priorities, fostering a culture of engagement and accountability.
• Lead individual performance reviews, career development, and compensation discussions with team members.
• Monitor KPIs (e.g., throughput, waste reduction, on-time delivery) and lead root cause analysis to drive corrective actions.
• Develop dashboards and reporting tools to track multi-department performance.
• Drive Lean and other improvement projects targeting waste reduction, print quality, and delivery accuracy.
• Implement Leader Standard Work (LSW) tailored to each department to ensure disciplined operational practices.
• Ensure adherence to safety and quality standards across all operations.
• Promote proactive risk identification and mitigation to maintain a safe and compliant work environment.

Requirements

• Experience in a supervisory role with direct reports within a manufacturing, industrial, or military environment.
• Proficiency in Microsoft Office (Excel, Outlook, Word, and PowerPoint).
• Willingness and ability to work days, nights, weekends, and holidays.
• Proven track record in performance improvement and process optimization.
• Strong analytical, problem-solving, and communication skills.

Qualifications

• Bachelor’s degree in Operations Management, Engineering, or a related field.
• 5+ years of experience in multi-department operations leadership (preferably in manufacturing).
• Familiarity with Lean, Six Sigma, and reliability-centered maintenance principles.
• Experience with SAP or similar ERP systems.
• Knowledge of printing technologies, converting processes, and logistics planning.
• Ability to lead cross-functional teams and manage change effectively.

Skills

• Leadership and strategic alignment.
• Performance management and process improvement.
• Compliance and safety.

Benefits

Our benefits plan includes medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region.

Pay

Specific compensation details are not specified in the job posting.

Schedule

Shift work is required.