shift supervisor - Store# 82152, ELWOOD DAVIS RD AND 7TH NORTH ST

About the role

We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a shift supervisor, you will lead with craft and heart to make your coffeehouse a welcoming space for your community.

Responsibilities

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations
• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees

Requirements

• Ability to direct the work of others
• Ability to learn quickly
• Effective oral communication skills
• Knowledge of the retail environment
• Strong interpersonal skills
• Ability to work as part of a team

Qualifications

• Knowledgeable about the Starbucks brand and values
• Passionate about serving the community
• Ability to handle multiple tasks simultaneously
• Experience in customer service and hospitality

Skills

• Leadership skills
• Customer service skills
• Time management skills
• Problem-solving skills

Benefits

• Medical, dental, and vision insurance
• Basic and supplemental life insurance
• Short-term and long-term disability
• Paid parental leave
• Family expansion reimbursement
• Discounted company stock program (S.I.P.)
• Starbucks equity program (Bean Stock)
• Incentivized emergency savings
• Financial well-being tools
• Access to educational opportunities through the Starbucks College Achievement Plan
• Access to backup care and DACA reimbursement
• Compliance with state and local laws regarding employee leave benefits

Pay

Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate. Qualified candidates will be considered for employment in a manner consistent with all federal, state, and local ordinances.

Schedule

Flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.