shift supervisor - Store# 81332, PUNXSUTAWNEY

About the role

We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a shift supervisor, you will lead with craft and heart to make your coffeehouse a welcoming space for your community.

Responsibilities

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations
• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees

Requirements

• Ability to direct the work of others
• Ability to learn quickly
• Effective oral communication skills
• Knowledge of the retail environment
• Strong interpersonal skills
• Ability to work as part of a team

Qualifications

• Knowledgeable about the coffee-making process
• Experience in customer service
• Ability to handle multiple tasks simultaneously
• Good organizational skills

Skills

• Leadership skills
• Customer service skills
• Time management skills
• Problem-solving skills

Benefits

• Medical, dental, and vision insurance
• Basic and supplemental life insurance
• Short-term and long-term disability
• Paid parental leave
• Family expansion reimbursement
• Paid vacation
• Sick time
• Additional pay for working on certain holidays
• 401(k) retirement plan with employer match
• Discounted company stock program (S.I.P.)
• Starbucks equity program (Bean Stock)
• Incentivized emergency savings
• Financial well-being tools
• Access to educational opportunities through the Starbucks College Achievement Plan
• Access to backup care and DACA reimbursement

Pay

• Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate

Schedule

• Flexible hours that may include early mornings, evenings, weekends, nights and/or holidays