shift supervisor - Store# 70701, ADVENTURE CROSSING, JACKSON

About the role

We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a shift supervisor you will lead with craft and heart to make your coffeehouse a welcoming space for your community. We are invested in your growth journey, empowered through developmental experiences as well as our industry-leading benefits.

Responsibilities

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients

Requirements

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees

Skills

• Ability to direct the work of others
• Ability to learn quickly
• Effective oral communication skills
• Knowledge of the retail environment
• Strong interpersonal skills
• Ability to work as part of a team
• Ability to build relationships

Benefits

• Access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits for you and your family
• Short-term and long-term disability coverage
• Paid parental leave and family expansion reimbursement
• Paid vacation that accrues starting at .01961 hours based on a 40-hour week up to 40 hours annually (64 hours in California) after an introductory period
• Sick time accrued at 1 hour for every 25 or 30 hours worked, depending on work location
• Additional pay for working on one of eight observed holidays
• Eligible participation in a 401(k) retirement plan with employer match
• Discounted company stock program (S.I.P.) and Starbucks equity program (Bean Stock)
• Incentivized emergency savings and financial well-being tools
• 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
• Student loan management resources and access to other educational opportunities
• Backup care and DACA reimbursement