shift supervisor - Store# 60645, HWY 21 - OSHKOSH AVE

About the role

We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a shift supervisor, you will lead with craft and heart to make your coffeehouse a welcoming space for your community.

Responsibilities

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations
• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees
• Knowledge, Skills and Abilities: Ability to direct the work of others, Ability to learn quickly, Effective oral communication skills, Knowledge of the retail environment, Strong interpersonal skills, Ability to work as part of a team, Ability to build relationships

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees
• Knowledge, Skills and Abilities: Ability to direct the work of others, Ability to learn quickly, Effective oral communication skills, Knowledge of the retail environment, Strong interpersonal skills, Ability to work as part of a team, Ability to build relationships

Benefits

• Medical, dental, vision, basic and supplemental life insurance
• Short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation
• Discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock)
• Incentivized emergency savings, financial well-being tools
• Upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
• Access to backup care and DACA reimbursement
• Compliance with state and local laws regarding employee leave benefits

Pay

• Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate

Schedule

• Typical for new partners to be hired at the entry point of the range for their role, which is based upon geographic location

Skills

• Ability to direct the work of others
• Ability to learn quickly
• Effective oral communication skills
• Knowledge of the retail environment
• Strong interpersonal skills
• Ability to work as part of a team
• Ability to build relationships