shift supervisor - Store# 49136, 191ST & LAGRANGE

About the role

Crafting the world’s finest coffee, one meaningful moment at a time. We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a shift supervisor you will lead with craft and heart to make your coffeehouse a welcoming space for your community. We are invested in your growth journey, empowered through developmental experiences as well our industry leading benefits.

Responsibilities

• Lead with craft and heart to make the coffeehouse a welcoming space for the community.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.
• Maintain store operating policies and standards, including providing quality beverages and food products, cash handling, and store safety and security.

Requirements

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
• Available to work flexible hours that may include early mornings, evenings, weekends, nights, and/or holidays.
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling, and store safety and security, with or without reasonable accommodations.
• Six (6) months of experience in a position that required constant interaction with and fulfilling the requests of customers.
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees.

Skills

• Ability to direct the work of others.
• Ability to learn quickly.
• Effective oral communication skills.
• Knowledge of the retail environment.
• Strong interpersonal skills.
• Ability to work as part of a team.