shift supervisor - Store# 19998, GUILDERLAND

About the role

We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a shift supervisor, you will lead with craft and heart to make your coffeehouse a welcoming space for your community.

Responsibilities

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations
• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees
• Knowledge, Skills and Abilities: Ability to direct the work of others, Ability to learn quickly, Effective oral communication skills, Knowledge of the retail environment, Strong interpersonal skills, Ability to work as part of a team, Ability to build relationships

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees
• Knowledge, Skills and Abilities: Ability to direct the work of others, Ability to learn quickly, Effective oral communication skills, Knowledge of the retail environment, Strong interpersonal skills, Ability to work as part of a team, Ability to build relationships

Benefits

• Medical, dental, vision, basic and supplemental life insurance
• Short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation
• Additional pay if working on one of eight observed holidays
• Participation in a 401(k)-retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools
• Access to 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities
• Access to backup care and DACA reimbursement
• Compliance with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act

Pay

Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.

Schedule

Flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.