shift supervisor - Store# 19800, 14 MILE & JOHN R RD.

About the role

We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day.

Responsibilities

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations
• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees
• Knowledge of the retail environment
• Strong interpersonal skills
• Ability to work as part of a team
• Ability to build relationships

Requirements

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees
• Knowledge of the retail environment
• Strong interpersonal skills
• Ability to work as part of a team
• Ability to build relationships

Qualifications

• Ability to direct the work of others
• Knowledgeable about the Starbucks brand and culture
• Ability to learn quickly
• Effective oral communication skills
• Basic computer skills

Skills

• Leadership skills
• Customer service skills
• Time management skills
• Problem-solving skills

Benefits

• Medical, dental, vision, basic and supplemental life insurance
• Paid parental leave
• Discounted company stock program (S.I.P.)
• Financial well-being tools
• Access to educational opportunities

Pay

Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate. The base salary range for this role is $15.00 - $20.00 per hour.

Schedule

Flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.